Reference Adult and Community Services factsheets

Direct Payments and Self Directed Support

Direct Payments

• What are Direct Payments? Cash payment made in lieu of traditional Social Services provisions. (Ref: 028/04/08).
• Direct Payments to buy equipment and/or minor adaptations: Choose the options that suits you. (Ref: 011/10/07).
• When someone you know in receipt of Direct Payments dies: Inform the Care Management Team so they can stop the service (Ref: 007/10/07).

Self Directed Support

• Self Directed Support - How much do I have to contribute towards my care: How we work out the costs that you may have to pay (Ref: 026/04/08).

Further information on Direct Payments and Self Directed Support

• Managing your debt: For people who are having difficulties in paying the money they owe to the Council (Ref: 036/09/08).

Residential and nursing care

• Paying for residential and nursing care homes: Benefits advice and information (Ref: 027/04/07).
• Top Ups explained: How funding works and how to pay for a more expensive residential or nursing home (Ref: 037/09/08).

Sensory services

Deaf and hard of hearing

• Deaf clubs and classes: Clubs and classes available locally (Ref: 002/09/07).
• Information on Typetalk: Using Typetalk, TextDirect Billing Services and how to contact the emergency services using text phone (Ref: 004/09/07).
• How to work your hearing aid: Hearing aids, audiology clinics and health centres offering hearing aid battery service (Ref: 003/09/07).
• What to do if your aid isn't working properly: Troubleshooting advice (Ref: 005/09/07)

Sight loss

• Practical tips on living with sight loss: Self help tips and ideas to improve vision at home for people with significant sight loss (Ref: 016/01/08).
• Registering as sight impaired: What is registration, how you register and what are the benefits (Ref: 30/06/08).
• Accessing information and communication for people with sight loss: Ways people can receive and give information (Ref: 017/01/08).
• Useful contacts for people with sight loss: Local information and contacts (Ref: 022/03/08).

Action for blind people: Welfare Rights publications

These factsheets explain what is important for claiming each benefit. Visit the Action for blind people website.

Further information on Sensory Services

• Benefits for people who have hearing or sight loss: (Ref: 006/10/07).
• Transport Schemes: The transport options available to people with hearing or sight loss (Ref: 031/06/08).

Welfare benefits advice

• Richmond Community Partnership: The Richmond Community Partnership consists of Age Concern, the Local Pension Service and Adult and Community Services (Ref: 019/02/08).
• Welfare Benefits Service: Part of the service provided by Richmond Community Partnership (Ref: 024/03/08).

Your personal information

• Why we hold your personal information: What records we keep on the services and support you receive (Ref: 040/09/08).

Other information

• Keep Warm Keep Well: How to cope in very cold weather (Ref: 043/11/08).
• Community Occupational Therapy Helping you live independently in your own home. (Ref: 021/02/08).
• Advocacy for people living in the Borough: Support to help people say what they want, secure their rights or represent their services (Reference:044.12.08).
• Fair Access to Care Services: Who is entitled to adult social services (Ref:045/01/09).
• Community Meals Service: How to receive Community Meals (formally Meals on Wheels) (Ref:008/07/09)
• Telecare and Telehealth: Helping vulnerable people to live independently (Ref:015/07/09)