Annual Voter Registration

Not completed your Household Enquiry Form? On Wednesday 14 September we sent a reminder letter to residential properties in the Borough yet to respond.

By law, you must respond to your letter, even if there are no changes to make, nobody in your household is eligible to vote, or you have completed forms during the year.

Renew your registration online

This is the quickest way to respond.

You will need the two security codes printed on your letter.

Confirm your details

How to respond

There are two security codes printed on your letter. You will need to have these to hand when you respond.

If there are no changes

If there are no changes, you can renew your registration:

  • Online
  • By text - text NOCHANGE followed by security code part 1 and 2, separated by a space, to 80212
  • By Freephone - call 0800 197 9871
  • By post - send your completed form to Electoral Services Office, York House Stable Block, Richmond Road, Twickenham, TW1 3AA
  • By email - scan and send your completed form to electoral.services@richmond.gov.uk (attach as PDF or JPEG)

If there are changes

If you need to make changes, you can tell us:

  • Online
  • By post - send your completed form to Electoral Services Office, York House Stable Block, Richmond Road, Twickenham, TW1 3AA
  • By email - scan and send your completed form to electoral.services@richmond.gov.uk (attach as PDF or JPEG)

If you do not respond

A second letter was sent on Wednesday 14 September to remind you to respond.

If you do not respond to either letter, canvassers will visit your property from 12 October to confirm the details for your address. This is at an additional cost to the Council, so we encourage you to respond to your letter as soon as you receive it.

If you do not respond:

  • You may be fined up to £1,000, because it is an offence to refuse to register or to intentionally give false information.
  • You will not be on the list given to credit reference agencies, which may damage your ability to obtain credit, open bank accounts, prove your identity and access services.

Received an 'Invitation to Register' letter?

If you have been sent a letter inviting you to register, you can register your details online at GOV.UK.

You must also respond to the Annual Household Enquiry form, as this is a legal requirement.

Frequently asked questions

Lost, spoilt or not received your letter? We cannot reissue your security codes, but a reminder letter was sent on Wednesday 14 September.

If you have any questions about Annual Voter Registration, you may find the answer on our frequently asked questions page.

Updated: 9 August 2016