Dignity in Care Awards

The Dignity in Care Awards recognise, inspire and celebrate care in Richmond upon Thames.

Nominations for the Dignity in Care Awards 2017 are now open.

Dignity in Care supporter organisers logos

About the awards

As a council, we remain strongly committed to celebrating dignity in care, and championing local care workers and personal assistants who go the extra mile to provide outstanding care and support to local residents. These awards aim to promote and recognise the very best in care and support, whatever the service provided.

Now in its fifth year, the Dignity in Care Awards:

  • Recognise good quality care within the borough
  • Raise awareness of dignity in care
  • Inspire local care workers and personal assistants to deliver outstanding care and support
  • Reward and recognise those staff and teams that make a difference and go the extra mile.

This year, nominations can be made in four different categories:

  • Personal Assistant of the Year (Ken Yew Award)
  • Carer of the Year (Home support and day care)
  • Carer of the Year (Care Homes)
  • Carer of the Year (Learning Disabilities)

How to nominate

If you have seen or experienced exemplary care and support consistently demonstrating dignity, compassion and respect and would like to nominate a care worker or personal assistant, you can make your nomination by:

You can also email dignityincare@richmond.gov.uk to request a paper copy of the nomination form by post.

Entries must be received by Friday 28 July 2017. Entries received after this date will not be accepted.

Make sure you read the criteria and rules for entry before you complete your form.


High quality services that respect people’s dignity will:

  • Have a zero tolerance of all forms of abuse
  • Support people with the same respect you would want for yourself or a member of your family
  • Treat each person as an individual by offering a personalised service
  • Enable people to maintain the maximum possible level of independence, choice and control
  • Listen and support people to express their needs and wants
  • Respect people’s right to privacy
  • Ensure people feel able to complain without fear of retribution
  • Engage with family members and carers as care partners
  • Assist people to maintain confidence and a positive self-esteem
  • Act to alleviate people’s loneliness and isolation

Rules of entry

Entry is free of charge, and all entries are treated confidentially.

Nominations are welcome from service users, their carers, families and friends or organisations, although any nominations submitted by organisations must be accompanied by supporting evidence.

Only individuals providing care and support directly to residents can be nominated, and a separate nomination form must be completed for each category entered

Nomination statements must not exceed the word limit of 500 words.

Important information for nominees

The Dignity in Care Awards 2017 ceremony will take place on Thursday 28 September 2017.

Nominees must be prepared to accept their award in person at the Dignity in Care Awards ceremony (or identify a representative to attend on their behalf) and be willing for their names and images to be used for publicity purposes.

The winners of each category will be automatically entered into the Great British Care Awards 2018.

For more information about the Dignity in Care Awards please email dignityincare@richmond.gov.uk, or phone the Quality Assurance team on 020 8831 6446.

Winners and nominees 2016

In 2016 the winners across the four categories were celebrated. The winners were chosen for providing care with dignity and always going above and beyond the call of duty.

Ken Yew Personal Assistant of the Year Award - Sami Yoshaw

"My long-term PA Sami has provided me with the most amazing care and support over these past 5 years. He has always championed my independence - the core of my rather alternative life – and provided me with all the usual activities of daily living. He assists me with my personal hygiene, prepares 3 healthy meals every day, drives me to all my social and medical appointments, helps with my small homeopathy practice, assists me with my daily rehabilitation exercises - he has and continues to be a real godsend! I truly believe Sami is very deserving of the award for 'dignity in care’ as he has and continues to be encouraging of my dream of reclaiming my function and return to a fully independent life!"

Carer of the Year (Learning Disabilities category) - Sue Brown

"Sue is a very caring person, she enjoys the things Debbie likes to do, like taking her swimming and horse riding, or taking her in her wheelchair to the park. When Debbie was taken to hospital, Sue would not leave me. She stayed with me all the time till Debbie was found a bed on the ward. Sue also visited Debbie while she was in hospital and she has helped when we have a doctor's appointment. Debbie looks forward to seeing Sue. They enjoy doing things together and we think we are very lucky to have Sue."

Carer of the Year (Home Support & Day Care category) - Harminder Saroyia

"Due to a stroke my husband was unable to walk and was very limited in his movements. He also had dementia. His carers came in pairs four times a day and were all very good, but Harminder was the only one who came with every visit and was outstanding in the care he gave. He could not have done more if he had been his son. My husband was a very private person and being taken to the toilet was very embarrassing, but Harminder got him to tell him amusing tales of when he was in the forces, making him laugh to forget his embarrassment. It was so good to hear him laugh as the situation he was in was nothing short of torture. He would burst into tears at times. Harminder massaged his limbs telling him it would make his legs stronger to help him stand. He not only cared for him, but offered me help if I needed it. He always went the extra mile. I can honestly say the last five months of my husband's life was made so much better as Harminder always left him smiling. Thank you Harminder."

Carer of the Year (Older People's Care Homes category) - Tina Ravenhill

"Tina is a pivotal part of a strong, caring team. She is a team player who works extremely hard and is always willing to help.  Tina is unassuming, and has a warm, cheerful and helpful manner. She is always dependable and if she says she will do something, she does it. Often it can be something that colleagues, family or friends might not have noticed. The residents on the Dementia Unit have varying needs and Tina treats everyone as an individual. She understands the nuances that the residents cannot communicate for themselves and strives to ensure their dignity is maintained. Tina speaks to residents direct, always asks them how they are, and does not talk over their heads. It is these small things that make Tina so special. She treats the residents as if they are part of her family, and is endlessly kind to both them and their relatives and friends. To summarise, Tina's dedication, kindness and understanding is second to none. She (along with her colleagues) has to deal with some heartrending situations and she is always there with a kind word or a big smile. She is a ray of sunshine."


The following care workers and personal assistants were shortlisted for the Dignity in Care Award 2016:

Ken Yew Award

  • Samantha Laye-Sion
  • Gina Basset
  • Sami Yoshaw
  • Sue Brown
  • Lara Naqvi

Learning Disabilities

  • Maggie Toner
  • Egerton Road
  • Kennedy Otieno

Home Support and Day Care

  • Happymore Payarira
  • Harminder Saroyia
  • Valentin Jordanov

Older People's Care Homes

  • Dudi Dollani
  • Tina Ravenhill
  • Marino Plata

Updated: 19 June 2017