Make a subject access request

Use this form to ask us for copies of the personal information that we hold about you. You can also make a request on behalf of someone else, in some circumstances.

We will provide the information whenever possible, in line with the Data Protection Act 1998.

Who can make a request?

Only the following people can request to see personal information about an individual:

  • The person whom the information is about (the 'data subject'); this includes somebody under 18 if they understand the nature of the request
  • An agent acting on behalf of the data subject, e.g. a solicitor
  • A person acting under an order of the Court of Protection or acting within the terms of a registered Lasting Power of Attorney in relation to somebody who lacks the capacity to manage their affairs and make the request themselves
  • The parent or legal guardian of the data subject if they are under 12 or lack sufficient maturity until a later age

You will need

If you are requesting information about yourself, or about your child, you will need to upload copies of:

  • Photo ID, e.g. a passport or driver's licence
  • Proof of address (if this is not included in your photo ID), e.g. a Council Tax registration form, Council or Housing Trust rent book, medical card or utilities bill
  • Proof of parental responsibility, if applicable

If you are requesting information about your child and they are aged 12 or over and capable of understanding the request, you will also need to upload a signed letter from them giving consent for you to act on their behalf.

If you are an agent acting on behalf of the data subject, you will need to upload:

  • A letter of consent signed by the data subject

If you are requesting information on behalf of an adult who lacks the capacity to make their own request, you will need to upload:

  • Proof that you have the legal right to make the request

A £10 processing fee is required for processing a subject access request. This may be waived in some circumstances, e.g if you receive benefits or are a child. You will need to provide proof of your entitlement.

Before you start

Under the Data Protection Act, there is some information we are entitled to remove from your file(s) before giving to you.

Information we hold about you is exempt from disclosure and cannot be given to you if it was obtained:

  • For the purpose of preventing or detecting crime
  • For the purpose of apprehending or prosecuting offenders
  • In connection with current or prospective legal proceedings or for the purpose of obtaining legal advice

We may also need to get permission from other individuals to disclose their information to you.

Note: if you are requesting information that is only held by Children's Services, you should contact Achieving for Children directly.

What happens next

We may need to contact you for further details before we give you the information you have requested.

We will contact you to let you know how to pay the £10 processing fee.

Your information will be provided within 40 days of the date we receive your ID and fee.

Start my request

Medium - This form usually takes a few minutes to complete

Updated: 5 October 2017