Twickenham Rediscovered - what has happened so far

In 2015 more than 3,000 people took part in a consultation on proposals to redevelop Twickenham Town Centre.

Based on the results of this consultation, and further engagement over summer 2016, the Council has revised the original proposals.

Summer 2016 engagement

Since 2015, working alongside our chosen architect Francis Terry, we have taken time to consider the results of our original consultation and make changes to the proposals.

We were told that local people needed more time and opportunities to give more feedback, before any new proposals are launched.

Throughout the summer we carried out further consultation to get your views on wider themes and topics, which will help inform our new proposals.

2016 Summer workshops

The Council held a series of workshops in the summer of 2016. All of the information, along with feedback from the pop-up shop (in July) and a questionnaire, has been consolidated, analysed and was used to further shape the brief for the architects.

The list shows topics covered, and you can download the presentation and notes from the sessions. You can also view a summary of feedback(pdf, 489KB) from the survey, pop-up shop, consultation and workshop. See the full report from the online survey(pdf, 423KB).


Retail and Business

Community Space and Diamond Jubilee Gardens


Connectivity to and use of the River

Configuration of the site

2016 Autumn/Winter consultation

In November/December 2016, Richmond Council consulted residents and businesses in Twickenham on proposals for a new ‘village feel’ for the development on King Street / Water Lane and Twickenham Riverside. This consultation included an exhibition of three proposals at a pop-up shop on Church Street and online survey. Over 630 people completed a survey.

The results showed that almost half of the respondents ranked proposal one as their first choice, with 29% preferring proposal two.

Proposal one

A single building that runs down Water Lane from King Street and a second building that faces the Embankment. In front of this is a generous river terrace and improved access to the Diamond Jubilee Gardens.

Proposal two

An ‘L’ shaped building running down Water Lane from King Street with three with buildings, with pedestrian routes in between, that face the Embankment. The proposal offers a river terrace, improved access to the Diamond Jubilee Gardens and an extension of the Garden’s ‘event space’.

Both proposals have a similar King Street façade, with a covered square, leading onto a raised pedestrian walkway.

What happens next

At a Cabinet Meeting on Thursday 19 January 2017, councillors will discuss the results of the consultation. They will also look to support work to understand the detail of responses in relation to specific aspects of each of the proposals. Specifically considering all the open comments made in the consultation and identify those elements that residents support, where there are ideas for improvement and issues to address. All this feedback, will then inform the development of a scheme alongside technical surveys.

Further consultation with residents and local businesses will be held later in the spring on an amended design based on this feedback.

Updated: 18 April 2017