Free computer taster sessions

Our friendly and knowledgeable staff provide free computer taster sessions - whether you are a complete beginner, need to refresh your knowledge, or just want to know what the Internet is all about.

If you need more long-term or advanced training than our taster sessions provide, our staff may be able to help you find a suitable course in your area.

Taster sessions at the Information and Reference Library

Getting Started

Mouse Skills, Keyboard Skills, Introduction to the Internet, Organising your Folders and Files

Using the Internet

Internet Basics, Email (Hotmail, Gmail and Yahoo!), Searching the Internet

Online Plus

Online Shopping and Banking, Research Your Family History, Homework and Study

Social Networking

Facebook, Twitter, LinkedIn, Blogs

Word Processing, Spreadsheets and Presentations

Word, Excel Basics, PowerPoint Basics

Laptops and Tablet Devices

Laptops, Apple iPads, Android Tablets

For more details download our Taster Sessions leaflet(pdf, 190KB), call the Information and eServices Team on 020 8734 3308 or visit us at Information and Reference Library.

Self Learning Guides

If you want to learn or practice on your own we recommend and These websites offer courses for beginners and improvers to help with keyboard and mouse skills, how to set up an email account and much more.

Taster sessions in local libraries

A range of IT taster sessions are also available in local libraries, either at set times or by arrangement. Please contact your local library for further details or to book a session.

Taster sessions
Library Day of the month Time Contact
Castelnau Saturdays by arrangement Please enquire 020 8734 3350
East Sheen By arrangement Please enquire 020 8734 3337
Ham By arrangement Please enquire 020 8734 3354
Hampton By arrangement Please enquire 020 8734 3347
Hampton Hill By arrangement Please enquire 020 8734 3320
Hampton Wick By arrangement Please enquire 020 8734 3358
Kew By arrangement Please enquire 020 8734 3352
Reference Every Day Please enquire 020 8734 3308
Richmond Second Wednesday 10am to 1pm 020 8734 3330
Teddington By arrangement Please enquire 020 8734 3304
Twickenham Every Wednesday 2.30 to 4.30pm 020 8734 3340
Whitton By arrangement Please enquire 020 8734 3343

Learn My Way

Learn My Way is the online learning website provided by Online Centres Network. It is designed to make getting online easy with free access to easy to follow online courses.

Learn My Way is perfect for anyone without basic online skills, or for people looking to improve their existing digital knowledge. If a centre code is required please use 1622.

Contact the Information & eServices Team

If you have any questions or comments, contact the Information & eServices Team or your local Library.

Information and Reference Library
Old Town Hall
Whittaker Avenue
Richmond Upon Thames

Telephone: 020 8734 3308

Up to:

Updated: 14 February 2017