Purchasing Replacement Certificates

Replacement certificates can be provided for marriages, civil partnerships, births or deaths that were registered within the London Borough of Richmond Upon Thames.

Please note that we cannot respond to written enquiries to look up entries for family history research, all requests must be made on the replacement certificate application form, with payment. Find further family research information.

Registers containing events which occurred in the borough are held at the Register Office. The records date from the onset of formal registration in 1837 up to the present day (excluding the period 1934-1965 for marriage entries). We are able to supply replacement certificates from entries in our registers, on payment of a fee.

Apply for a replacement certificate

Customer notice

Replacement certificates are currently unavailable for particular years through the Richmond upon Thames Register Office.

Find out more

If the event occurred outside the London Borough of Richmond Upon Thames

The Richmond upon Thames Register Office cannot provide replacement certificates for events that did not take place or were not registered within this borough. The register office for the borough in which the event occurred will need to be contacted to make a request.

Please be aware that some websites offer to provide copy certificates, we recommend that certificates are ordered direct from a local Register Office or from the General Register Office.

The application process

You can apply online or at Richmond upon Thames Register Office. The application must be completed with relevant details of the event in order for us to search the register and find the entry. We will advise, within 2 working days, if we are able to provide the requested certificates, and also advise the fee which will need to be paid before the certificate can be issued.

The types of service

Standard Service

Certificates are issued within five working days and can be collected or posted (second class).

Next Day Priority service (currently unavailable)

Certificates are issued next working day and can be collected or posted (first class).

Same Day Priority service (currently unavailable)

Certificates are issued within 90 minutes of application and for collection only. Applications to be made no later than 2.30pm and this service is only available Monday to Friday. Applications made after 2.30pm or on a weekend / bank holiday, will not be available until the next working day.

Replacement certificate costs

The fees for the certificate depend on the type of service you require and whether the register is still open (being used by the registrar) or closed (archived as all the entries have been completed). Generally, a register will close 6 months after the first entry was made.

Replacement certificates unavailable

We are in the process of digitalising our paper indexes. These will be off-site until May 2017. During this period we will be unable to produce certain certificates for:

  • Births before 1990
  • Deaths before 1989
  • Marriages before 1995

Please apply to the General Register Office by visiting www.gro.gov.uk or phoning 0300 123 1837.

Updated: 14 June 2017