Street condition survey

If you have been granted planning permission for work on your property, you will need to arrange a street condition survey (also known as a pre-commencement survey) before any work starts.

Why is it needed?

The survey is to ensure that the area is not damaged as a consequence of any works taking place, for example cracked paving or damaged street furniture caused during material deliveries, or damage caused by machinery or vehicles crossing or parking on the footway.

How it works

The survey is carried out by one of our highways Street Environment Inspectors and primarily consists of a photographic survey of any cracked or broken paving and the general condition of the carriageway and footway around your property.

If any damage occurs whilst works are ongoing, the area will be made safe by our contractor and a permanent repair carried out at the end of the works. The cost for this repair will be met by the property owner or person(s) responsible for the damage.

Arrange a survey

To arrange a street condition survey, get in touch to give us your property address and contact details:

Email: highwaysandtransport@richmond.gov.uk
Telephone: 020 8891 1411

The highways Street Environment Inspector for the property area will then contact you to arrange a site visit and inspection.

If you fail to contact us to arrange a survey then it will be assumed that any damage to the highway was caused by your activities and you will be charged the full cost of repair.

Updated: 8 July 2015