Disabled parking - Blue Badge Scheme

Blue Badge parking rules and entitlements

For further details and more information on the parking rules and Blue Badge entitlement for individual councils please view the DirectGov website.

Blue Badge Helpline

The Blue Badge helpline is run by the Community Transport Association (CTA). Originally the service was for organisations but now the CTA isanswering queries from individuals who are entitled to a Blue Badge.

This includes the use of the Blue Badge abroad, toll concessions and more.

Telephone: 020 7944 2914 or 0161 367 0009
Email: bluebadge@ctauk.org

Changes to the Blue Badge Scheme

On 15 October 2007, legislation came into force which amended the eligibility criteria and period of issue for some applicants.

These include:

  • Extend eligibility to children under the age of two who, due to a specific medical condition, need to travel with bulky medical equipment or be close to a vehicle for emergency medical treatment. These badges will expire on the day after the child’s second birthday after which a further renewal application can be made under the standard eligibility criteria.
  • Extend the eligibility criterion for people with severe disabilities in both arms so that people who regularly drive a non-adapted vehicle but cannot operate, or have considerable difficulty in operating, all or some types of parking meter (for example, those with thalidomide-related disabilities) are eligible for a badge.
  • Allow for badges to be issued for a period of less than three years to people who are awarded the Higher Rate Mobility Component of the Disability Living Allowance or the War Pensioners’ Mobility Supplement for less than three years.

Apply for a Blue Badge here.

Contact the Accessible Transport Unit

Accessible Transport Unit

Disability Action and Advice Centre (DAAC)
4 Waldegrave Road
Teddington
TW11 8HT

Telephone:

  • 0208 831 6191 / 6097 (General enquiries)
  • 0208 831 6094 / 6096 (Blue Badge scheme)
  • 0208 831 6312 (Taxicard/Freedom Pass/Voucher/Shopping Bus scheme)

Fax: 020 8831 6099
Email: accessibletransport@richmond.gov.uk

Our office hours are 9.00am to 5.15pm Monday to Thursday, 9.00am to 5.00pm Friday

See a map for the Accessible Transport Unit here.