How to pay a Council Invoice

The Council sends out invoices for a wide range of different services. These can all be paid online using the payment category called ‘Sundry Invoices’.

Before you pay

Make sure you have the invoice

You will be asked to enter an Account Number, which is your ‘Customer Number’ followed by your ‘Invoice Number’ without any spaces between. These numbers are shown on the front of your invoice.

Make sure you have the address details

You will then be asked to enter the name and address to which the invoice relates, and the amount you want to pay.

If you wish to pay more than one invoice, or also make a payment for another service, you can do this by adding to your ‘basket’.

Make sure you have your credit or debit card

By continuing to the further pages, you will be asked to enter your card details. Your card details will then be authorised online.

Credit card payments are subject to a handling fee. There is no handling fee for debit card payments.

If you wish to receive a payment acknowledgement, you will need to provide an email address.

Following successful authorisation, you will be provided with a payment reference number, which you should keep for your records.

Make a payment

Pay a Council Invoice now.

Contact Corporate Income

If you require any further details or have any questions about payments online, please email: corporateincome@richmond.gov.uk

Updated: 21 March 2014