Make a planning application

If you already know what you are doing you should make your application online at the Planning Portal.

If not, this guide will explain what you need to do to make a planning application in Richmond upon Thames.

Step 1 - Check if you need planning permission

It is recognised that planning is a complicated subject, and under ‘permitted development rules’ not all developments require planning permission.

You may choose to use the Planning Portal website, which provides information that will help you determine if your development requires permission or not. However, if your property is in a conservation area, it may be protected by an Article 4 direction, in which case you will need to apply for permission for work that would otherwise be allowed.

Gaining professional advice

Alternatively, you may consider seeking advice from professionals in the field. This can be from both the pre-application service the Local Planning Authority offers, and engaging with architects and planning consultants:

Pre-application advice

If you want clear, impartial and professional advice at an early stage you may benefit from our pre-application advice service, which offers different levels of advice.

If you would like advice on the application process only, email DCTechnicalSupportHub@richmond.gov.uk.

We do not offer a Duty Officer appointment service.

Engaging with local architects and planning consultants

Although anyone can submit a planning application, to ensure that the submission is valid and the quality is sufficient to ensure that delays are minimised, you may consider using a professional in the field. There are a number of local architects and planning consultations that can be used. The Council is not able to make recommendations however to ensure that the professional is suitably qualified you can check:

Step 2 – Find the right application form

There are many different application forms. The right one to use depends on the type of application you are making.

The Planning Portal provides guidance on this. Alternatively you can view a full list of planning forms.

Step 3 – Check what else you might need

To prevent avoidable delays or refusals, you must ensure that your application submission is accompanied with all necessary reports to meet policy requirements. Failure to comply with the following could result in your application remaining invalid:

Please ensure all documents submitted, including reports, plans and drawings that need to be reproduced at a particular scale, are saved in Adobe PDF file format (scaleable to the original paper size).

Step 4 – Submit your application and pay fees

The easiest way to submit your application is to use the Planning Portal website, where you can make your application and payment online. Our fees page details current charges.

Ensure any electronic files you submit with your application meet our requirements(pdf, 41KB).

If you don’t want to use the Planning Portal you can print a form and apply by post.

Step 5 – Application process

Once we have received your application it will follow this process:

  1. Applications are validated
    We check that everything was submitted that should have been, including fees. If there are problems we will be in touch.
  2. Neighbour notification period
    The public are notified for a period of 3 weeks. During this time objections and supported comments can be submitted.
  3. Assessment of the application
    Please do not contact us for updates to your application during this assessment period unless it is urgent.
  4. Officer report is written
    The Officer managing your application will recommend your application for approval or refusal.
  5. Officers report is reviewed by Senior Officers or a Development Control Manager
    The decision is either made at this stage, or the application is referred to the Planning Committee for a decision. (Your case may be referred to a Planning committee if the recommendation is contrary to third-party representations, or is a departure).
  6. Decision is issued

The targets to determine applications are:

You can check the current status of applications online.

Search planning applications

If your application is successful, you will need to arrange a street condition survey before any work starts.

Step 6 – Appeal

Depending on the outcome of your application you may want to appeal.

Appeals must be submitted to the Planning Inspectorate in accordance with strict time limits. All appeals must be lodged with the Planning Inspectorate.

Find more details about our appeals process or what to do if your planning application has been refused:

If you are still not sure about the appeal process, you can contact us at Development Control (Planning) on 020 8891 1411, or email planning@richmond.gov.uk.

Updated: 16 December 2016