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Request a replacement garden waste collection sticker

Direct Debit customers

If you are a Direct Debit customer, you will receive your sticker by 26 April. You should only order a replacement sticker if yours has not arrived by 26 April.

For existing customers only: use this form to request a replacement sticker to use on your garden recycling bin.

Before you start

This form can also be used if:

  • You have renewed your contract but have not yet received your sticker
  • Your sticker has gone missing from your bin

You should not used this form to join our garden recycling service.

What happens next

If your request is authorised we will send your replacement sticker within 5 working days.

Start my request

Short – this form shouldn’t take long to complete

Updated: 16 April 2024

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