We want to ensure a fair and safe trading environment for businesses, residents and visitors to Richmond. To do this we;
Our first priority is to support businesses in the borough and ensure that they have the information they need to compete on a 'level playing field'.
If you are a business in the borough you can contact us via our business enquiry form.
You can also check out the business guides provided by the Trading Standards Institute, which holds lots of useful information for different types of businesses.
To help consumers resolve any problems with traders, or questions about trading practices, we work in partnership with the Citizen’s Advice Consumer Service. This is a telephone and web-based service that provides impartial advice on individual queries as well as collating information on traders nationally and ensuring that complaints are directed to the enforcement authority best placed to deal with them.
You can also check out the consumer guides provided by the Trading Standards Institute, which holds useful information for different consumer needs.
For all consumer enquiries, please contact the Citizens Advice consumer service.
For businesses within Richmond Borough.
44 York Street
Online enquiry form
Telephone: 020 8891 7994
Fax: 020 8891 7713
Updated: 25 April 2017