How to apply for a Blue Badge

For new applications, the quickest and easiest way is to apply online. If you need to renew your Blue Badge call us on 020 8831 6096.

Start my application

Before you start

Before you complete your application you will need:

  • A recent passport style photograph (can be uploaded via online form)
  • Proof of address
  • Proof of eligibility

Read our application checklist for more details about what you will need.

Your application

You can apply online or on paper through the application form. We will assess your application and, if you qualify for a pass, your Blue Badge will be posted directly to you.

Applying Online

Once you complete your online application you will given a tracking reference number. You will also need to send us a copy of the following documents by email or post:

  • Proof of address
  • Proof of ID
  • Proof of eligibility (where required)
  • A recent passport style photograph (if you haven't already uploaded via the online form)

Please write your name on the back of your photograph.

Application pack

To make a paper application download our Blue Badge application pack. (You can also read our Personal Information Policy).

If you have any questions about the form, need help completing or if you would like a hard copy sent to you please call 020 8831 6312 or email AccessibleTransport@richmond.gov.uk.

Please return the completed application form with all the relevant documents to:

Supported Travel Team
44 York Street
Twickenham
TW1 3BZ

Make sure you use the correct postage when sending in your application so it is not delayed. If you are unsure how much postage you require, have your envelope weighed at a Post Office.

If posting documentation please only send copies of the required proofs, not originals. If you send originals you will be responsible for collecting them from us.

Cost

You will need to pay a £10 fee if your Blue Badge application is approved.

You can send us a cheque or postal order made payable to ‘LBRUT’ along with the other documents listed above. We will only cash the cheque or postal order if your application is approved.

You can also choose to pay by card over the phone, once your application has been approved.

What happens next

We will contact you within 10 working days from when you submit your application to:

  • tell you your application has been successful;
  • ask you to attend a Mobility Assessment; or
  • ask you to provide you further documentation.

Appeals

If you are turned down for the scheme, you have a right to appeal. The appeals procedure(pdf, 68KB) outlines the two stages of appeal.

In a stage one appeal you are invited to provide further medical evidence and an appeal statement to explain why you believe yourself to be eligible for the scheme. If unsuccessful at stage one appeal, you have the option of a stage two appeal, which is when your case is heard by the Appeals Sub-Committee; a panel of Councillors who review your case and make a final decision.

The Appeals Sub-Committee procedure(pdf, 52KB) outlines what you can expect from a stage two appeal hearing. The guidelines for the determination of a stage two appeal(pdf, 134KB) explains how the final decision is made at a stage two appeal.

Renewals

If you need to renew your Badge because it is due to expire, call us on 020 8831 6096. This should be done 5 to 6 weeks before the expiry date.

Updated: 12 October 2017