Garden recycling service - how it works

If you have an orange sticker we will continue to collect your garden recycling until 31 October 2018. This is to allow time for us to process your contract renewal.

From 1 November 2018 we will only collect your garden recycling if you display a yellow sticker.

I want to join or renew Request replacement sticker

Renewals

This year, the renewal cycle has been moved back two months. Contracts will run from 1 November 2018 to 31 October 2019.

Existing customers

If you are an existing contract holder you can renew now. You will get 2 months free collections over the summer.

New customers

If you are new to the scheme you can sign up for a contract now. You must purchase a Richmond garden bin, if you do not already have one.

Your contract will run from 1 November 2018 to 31 October 2019, but you will receive a sticker within 10 working days. You can begin using the service as soon as you have your sticker and bin.

How to subscribe

To join this service you will need to pay for a subscription and buy one of our garden recycling bins, if you do not already have one.

Once you have joined, your garden recycling will be collected from your property every two weeks. You will be sent a special sticker to place on the side of your bin. This will let our collection crew know that you have subscribed to the service.

Be sure to check what you can recycle before you subscribe to this service.

Contract length

Your contract will begin on the first day of the month, following your completed application. All contracts run until 31 October.

Costs

You will need to own a council garden recycling bin and pay for a 12 month subscription.

Garden recycling bins

You must own an official council bin (green bin with a blue lid - as pictured). If you already own a council bin you do not need to buy another.

  • Cost £27 each

12 month subscription

This contract runs from November 2018 to October 2019:

  • Cost £62 (over-75 concession £47)

If you live in a block of flats

A larger 1100 litre bin is available for £248 per year for blocks of flats. You will need to contact us for an assessment before you can subscribe to this service.

Moving house

Please let us know if you are moving so that we can amend or remove your details.

Cancel your contract

You can cancel your subscription at any time. Refunds cannot be issued for early contract cancellation.

Report a problem

You can report a problem with your bin or collection if you are unhappy with the service.

Terms and conditions

You should read our garden recycling service terms and conditions before you subscribe.

Updated: 19 July 2018