Street Scene Enforcement

Street Scene Enforcement Officers are responsible for helping ensure the Borough remains as clean, green, and safe as possible, and to help combat environmental crime. The team respond to complaints as well as carrying out daily inspections.

The team have power to enforce current legislation, which can mean issuing warnings, notices, fixed penalty notices, and even court proceedings against alleged offenders.

Pay a fixed penalty notice

The team's responsibilities

Areas that the Street Scene Enforcement Team can take enforcement action on, amongst others, include:

The Enforcement Concordat

The Enforcement Concordat is a Code of Practice between Government and local Councils. It sets out what businesses and others affected by regulation can expect from the Council’s enforcement services. We have signed up to the Concordat and produced a Development and Street Scene Enforcement Policy.(pdf, 51KB) This means all Services provided by us are committed to good enforcement practices and procedures.

Report a Street Scene fault

Comments, complaints, and suggestions

We welcome the opportunity to improve our service, if you have a comment, complaint, or suggestion please contact us using our online comments, complaints and suggestions form or by emailing streetsceneenforcement@richmond.gov.uk.

Complaints will be dealt with in line with our Complaints Procedure

Updated: 4 June 2015