Make an FOI request

Use this form to submit a request under the Freedom of Information Act.

You will need

Your name and contact details, so we can reply to you.

Before you start

Make sure your question isn’t already on our website.

Charges

In most cases, information will be supplied free of charge. However, in some circumstances, a charge may be applicable for some information, for example paper copies sent out by post.

You will be advised of any costs before any information is sent to you.

Exemptions

Some information may fall under one of the exemptions under the Act and therefore may not be released. If this is the case, we will tell you which exemption has been applied and the reasons for our decision.

The Information Commissioner's website has more information on exemptions.

What happens next

Your request will be processed and the information will be sent directly to you at the postal or email (if appropriate) address you have supplied on this form.

We aim to provide the information within 20 working days of receiving your completed form. However, please note that there may be delays due to the Council prioritising the operational requirements of COVID-19. We remain committed to responding to your request and will reply as soon as we are able.

We apologise for any inconvenience this may cause. Should our response to you breach the statutory time frame you have the right to complain to the Information Commissioner

Should you wish to revise your request you can contact us at the following details:

Post: FOI Team
Civic Centre
44 York Street
Twickenham
TW1 3BZ

Email: foi@richmond.gov.uk

If you are not satisfied with the way we have handled your request for information under the Freedom of Information Act or Data Protection Act, you can make a complaint.

Start my request

Medium - This form usually takes a few minutes to complete

Updated: 31 March 2020