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As part of the Government roadmap out of the pandemic, we are currently in the third stage of the easing of restrictions.

Symptoms of COVID-19

The most common symptoms of coronavirus (COVID-19) are recent onset of:

  • New continuous cough
  • High temperature
  • Loss of, or change in, normal sense of taste or smell

For most people, coronavirus (COVID-19) will be a mild illness, but however mild your symptoms, you should stay at home.

Visit the NHS coronavirus webpage for the latest advice and guidance.

Read Government information and advice in other languages and accessible formats.

Testing is available in Richmond upon Thames for those people displaying symptoms and those who are asymptomatic.

How to stay well

The Government regularly updates national guidance to prevent the spread of coronavirus. However, residents are reminded:

  • Hands: Wash your hands regularly for at least 20 seconds.
  • Face: Wear a mask on public transport and if you are going into a shop. Failure to do so could result in a £200 fine. Apply for one of our exempt badges if you do not have to wear a mask
  • Space: Keep your distance if you go out (1 metre apart if 2 metres is not possible).

You must remember:

  • Self-isolate if you or anyone in your household has symptoms. See guide for how to isolate at home safely (pdf, 566 KB).
    • A new Test and Trace Support payment is available for people on a low income who must self-isolate for 10 days and cannot work from home during this period. 
  • Apply for a test if you have symptoms or have specifically been told to by a healthcare professional
  • If you test positive for coronavirus – provide details of contacts via NHS Test and Trace.

Download the NHS COVID-19 App

Local COVID Alert Level

From Monday 17 May 2021, the majority of the indoor and remaining outdoor businesses reopened, and gathering limits increased indoors and outdoors. The Stay in the UK restriction has also been lifted and people are now able to travel to green list countries, if they permit inbound travel.

This means:

Social contact

Up to six people or two households are now able to meet indoors and up to 30 people outdoors.

Business and activities

All non-essential retail, including personal care, libraries and community centres, most outdoor attractions, indoor leisure including gyms and outdoor hospitality have reopened. Along with indoor hospitality and indoor entertainment e.g. cinemas, museums, and children's play areas. All outdoor entertainment has also reopened, e.g. outdoor cinemas and performances, and some larger events are also able take place, including conferences, theatre and concert performances, and sports events. Restrictions on the number of attendees remain in place.


International travel has begun to reopen allowing people to go on foreign holidays to 'green' list countries. Strict border control measures remains in place, including pre-departure tests and a PCR test on or before day two of their arrival back in the UK. Find out more about international travel.

See the full guidance.

Roadmap out of lockdown

The roadmap outlines four steps for easing restrictions. Before proceeding to the next step, the Government will examine the data to assess the impact of previous steps.

This assessment will be based on four tests:

  • The vaccine deployment programme continues successfully
  • Evidence shows vaccines are sufficiently effective in reducing hospitalisations and deaths in those vaccinated
  • Infection rates do not risk a surge in hospitalisations which would put unsustainable pressure on the NHS
  • Assessment of the risks is not fundamentally changed by new Variants of Concern

There will be a minimum of five weeks between each step: four weeks for the data to reflect changes in restrictions; followed by seven days' notice of the restrictions to be eased.

See summary of the indicative roadmap (pdf, 5.6 MB)

See information on new strains of coronavirus and the effectiveness of vaccines against variants.

Latest Government information

You can find the latest information on the situation in the UK on the GOV.UK website.

For information on symptoms, how to protect yourself, and what to do if you think you might have coronavirus, visit the NHS coronavirus webpage.

Updated: 08 June 2021