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Christmas and New Year waste and recycling collection arrangements

Release Date: 15 December 2020

Residents are being reminded that their waste and recycling collection times will be subject to change over the Christmas and New Year holiday period.

View the revised schedules

Summary of changes:

  • On Monday 21 to Thursday 24 December, normal day collections will take place.
  • Collections due to take place on Christmas Day (Friday 25 December), will take place on Sunday 27 December.
  • From Monday 28 December until Wednesday 30 December, collections will be one day later.
  • On New Year’s Eve and New Year’s Day – collections will be two days later.
  • There will be no change for those receiving commercial waste and recycling collection services.
  • Normal domestic collection schedules will resume on Monday 11 January.

Residents are asked that if they have excessive paper or card collections which cannot be deposited in their recycling containers, to consider taking this to a local street recycling site or prebook an appointment to visit the Household Waste and Recycling Centre at Townmead Road, Kew. 

Garden Waste Collections will continue through until Friday 18 December 2020 and will recommence on Monday 4 January 2021.

Real Christmas trees will be collected between Monday 4 January and Friday 15 January 2021. Alternatively, you can take your Christmas tree to various locations around the borough.

Our waste and recycling teams will be working very hard to ensure Christmas and New Years’ collections are completed throughout the borough but please be mindful that due to heavy workloads some collection crews may be undertaking collections later than normal.  If you do need to report a missed collection this can be done online.

For more information or to order more recycling boxes call 020 8891 1411, email or visit the waste and recycling pages. 

As the COVID-19 pandemic continues, if residents are self-isolating and feeling ill they should continue to put any potentially infected items (like used tissues or cleaning cloths) into separate plastic bags and double-bag them. These bags should be stored for 72 hours before being put in with general waste for collection.

For all enquiries about collections, please telephone 020 8891 1411.

Notes for editors

If you are a journalist and would like further information about this press release, contact Fenna Maynard on 020 8487 5182.

Reference: P494/20

Updated: 24 March 2021