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Financial help available for local people this winter

6 December 2021

Local families and individuals who are struggling financially this winter and need help and support accessing food, energy bills or other household essentials, can still come forward to apply for financial help.

As part of the Government’s Household Support Fund, support will be given to low-income households and families with children particularly affected by the COVID pandemic and the higher costs of household essentials throughout the winter period, where alternative sources of assistance may be unavailable.  Low income working households are also eligible to apply and are recommended to approach Citizens Advice Richmond or Richmond AID for further guidance.

The £200k Food and Support Grant has been awarded to local voluntary organisations to support residents struggling to afford food, meet the costs of energy bills and other household essentials. Citizens Advice Richmond and Richmond AID have come together to offer a co-ordinated offer of support. They can provide: 

  • Payments and vouchers for individuals and families towards the cost of food, energy costs and essential items
  • Access to their wider advice service to help residents maximise their household income and manage their situation e.g. support around benefits or debt advice

To apply for help, contact one of the below organisations:

  • Citizens Advice Richmond (freephone 080 82 78 78 73. Lines are open 10am-5pm Monday to Friday. Or complete this online form
  • For people with long term health conditions, disabilities and carers please contact Richmond AID by emailing or call 020 8821 6070.

Cllr Michael Wilson, Lead Member for Equality, Communities and the Voluntary Sector, said:

“We are fully aware that the last 18 months have been extremely challenging on families and being able to afford the basics like food and essential utility costs is a real worry. These much-needed funds will allow us to help reach the hardest hit families and individuals over the winter period.

“We have already supported hundreds of families since the start of the pandemic. If you need help – don’t delay and apply online.”

Eligibility for the grant

To be eligible you must be:

  • Must be over 18 and live in the borough of Richmond and be struggling from the impact of rising costs of food and energy or continue to be impacted by Covid, for example:
    • Reduced pay or lost job
    • Benefits issues
    • Struggling to afford food, energy costs and other essentials, including white goods
    • Extra costs as a result of Covid
  • Individuals with no recourse to public funds are also eligible, particularly if
    • there are community care needs
    • they have serious health problems
    • there is a risk to a child’s wellbeing

What can the grant be for?

You can apply for a grant for food, energy costs, clothing, essential equipment, etc. If your grant application is successful  can receive a grant award via a BACS payment into your account or get supermarket vouchers.


  • Up to £300 for households with 1 or more adults
  • Up to £500 for households with 1 child
  • Up to £600 for households and 2 children or more

In addition, £346k has also been awarded to help cover the cost of meals over the school holidays. This includes Christmas. This will provide families on the Free School Meals register with vouchers to the value of £15 per child per week. 

More information

For more help and information, go to: Richmond AID and Citizens Advice Richmond

Richmond AID and Citizens Advice will be working together to assess resident’s needs, offer advice as well as financial assistance to support with food, utilities and other winter pressures.

In addition, you can see the other funding available.

COVID-19 Hardship Fund

This is a temporary fund, made available by us, to assist households with children who have been affected by the COVID-19 situation, have had their normal income disrupted and have had to claim Universal Credit. The fund can help households by providing support with groceries in the form of supermarket vouchers.

Local Assistance Scheme

For those residents in receipt of welfare benefits, there are crisis grants available to help in an emergency for household items, food and baby essentials.

No Recourse to Public Funds Hardship Fund

We will make awards available from the COVID-19 Hardship Fund, which does not count as public funds, to Richmond residents whose income has been affected by Covid-19 and have no recourse to public funds. The fund can help households by providing support with groceries in the form of supermarket vouchers.

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Up to: December 2021

Updated: 29 December 2021

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