Most people will have to pay something towards the cost of their care and support. What you pay will depend on your individual circumstances and the kind of care and support you need.
Before we arrange your care and support for you, we will look at your income, savings and outgoings. This is called a financial assessment. Your financial assessment will help us decide if we can help pay for your care and work out how much, if anything, you will have to pay towards the costs and identify any benefits you may be entitled to. If you have savings over £23,250, you will have to pay for the cost of your care and support (pdf, 1.2 MB) in full.
You can choose not to share your financial details with us. This will mean that you have to pay the full cost of your care and support (pdf, 1.2 MB). We can still help arrange your care and support for you but if you have been assessed as being able to pay the full cost of your care, then there is a fee to cover our costs for making these arrangements.
Whatever your situation, we will always offer you information and advice to help you choose the appropriate support to meet your needs.
If you do not have savings over £23,250, we will add up your income and savings to work out how much you can afford to pay towards the cost of your care. We will ignore some types of income, such as wages and the mobility component of disability living allowance.
If you are receiving care at home, we will take off a set allowance for your home expenses such as heat and light. We will also allow for some expenses you have told us about such as Council Tax, rent and disability related expenditure.
Whatever your financial circumstances, you will not have to pay for:
If you have any queries or would like more specific advice about paying for care and support and the financial assessment process, the Charging Helpline can help.
Telephone: 020 8831 6400
Adult Social Care and Public Health
44 York Street
Telephone: 020 8891 7971 (Monday to Friday, 9am to 5pm)
Updated: 22 April 2020