Empty homes review

In support of the Government’s initiative to tackle the shortfall in national housing we are currently undertaking a review of some homes registered as empty with a company called Capacity Grid.

If you have received a letter providing you with a Passcode and a property reference, you can use the link below to update the records for the property.

Please complete the online review even if you have recently returned a review form sent to you by Richmond Council. If this is the case, we apologise for any inconvenience.

Update your property records


If you need any help completing the form, please contact CapacityGRID on 0845 241 9565.

Updated: 12 September 2016