Council Tax energy rebate FAQ
Frequently asked questions about the Council Tax energy bill rebate.
- I pay by Direct Debit. When will I receive my £150?
- I don't pay by Direct Debit. How do I receive my £150 rebate?
- Will you still collect my April Direct Debit Council Tax instalment?
- Will I get £150 every year?
- Do I have to pay the 1 April Council Tax instalment?
- I'm not moving in until on/after 2 April 2022. Will I still get my £150 Government energy rebate?
- I'm moving out on/after 2 April 2022. Will I still get my £150 Government energy rebate?
- My landlord pays the Council Tax, will I still receive the £150?
- I live in a house share, who will receive the £150?
- My property in Richmond is my second home. Will I still receive the £150?
- My property is in band E-H. Will I receive the £150?
- I receive Council Tax Reduction and my Council Tax charge for the year is less than £150. Will I still receive £150?
- I am a full-time student, so I have a zero Council Tax bill. Will I still receive the £150?
- I have a joint tenant. Who will receive the £150?
- I'm in a band E-H property. How do I apply for the discretionary scheme?
- Do I have to spend the £150 on my gas/electric bill?
- Which property do I apply at if I am moving within the borough?
- Do I have to pay the £150 back?
- Is this in addition to fuel support for Richmond residents?
For residents that pay their Council Tax by Direct Debit, we intend to make your payment to your bank account by May, after your first Direct Debit payment has been taken from your bank account.
We will be writing throughout June to all residents that do not pay their Council Tax by Direct Debit, inviting you to apply online.
Yes. The £150 is an energy rebate from the government. It does not form part of the Council Tax system. Your Direct Debit will still be taken, as per your bill. The £150 is a separate payment that should appear in your bank account by May.
No. It is a one-off payment for this year only, to help residents with their rising energy costs.
Yes, you need to pay your Council Tax as billed.
If you were a Council Tax payer elsewhere on 1 April 2022 then you will receive the £150 at the property you were occupying on 1 April 2022 (if in bands A-D).
Yes. If all eligibility criteria is met, you'll receive the £150 for where you were occupying on 1 April 2022.
We will contact you to confirm whether you would like the rebate paid into the existing direct debit account, or to arrange an alternate payment mechanism to you as the tenants of the property.
The £150 will be paid to the liable party for Council Tax and if a Direct Debit payer, to the bank account that pays the Council Tax. If you do not pay by Direct Debit, we will be in contact with you in May with details about how to apply.
No. The property must be your sole or main residence to qualify.
No, unless there is a disabled band reduction on your property which reduces your band from E to D. For all other properties in bands E-H there will be a discretionary scheme that you can apply for. Full details of this will be available on our website in May once the scheme details are finalised.
I receive Council Tax Reduction and my Council Tax charge for the year is less than £150. Will I still receive £150?
Yes. It is not a Council Tax payment. The £150 is an energy rebate from the government, to help people with their rising energy costs. Every resident in property bands A to D are entitled to the £150 energy rebate, even if they are also in receipt of Council Tax Reduction.
Yes. Properties with an exemption for students are still entitled to the £150 (but only one payment per household, not per individual). If we don't have your bank details, we will be in contact with you in due course.
If the Council Tax is paid by Direct Debit, the £150 will be paid into the bank account that pays the Council Tax. If you do not pay by Direct Debit, we will be in contact with you in May with details about how to apply.
The scheme criteria is being developed. Details will be on our website in May 2022.
No. Whilst the payment is intended to help with your energy bills, you are free to spend the £150 however you choose.
You should apply at whichever property you were occupying on 1 April 2022.
No, you do not have to pay the money back.
Yes, if you are eligible.
Up to: Energy rebate payments
Updated: 18 May 2022