Richmond.gov.uk
My Account

Council Tax energy rebate FAQ

Frequently asked questions about the Council Tax energy bill rebate.

Questions

Answers

I don't pay by Direct Debit. How do I receive my £150 rebate?

We will be writing throughout June to all residents that do not pay their Council Tax by Direct Debit, inviting you to apply online.

Will I get £150 every year?

No. It is a one-off payment for this year only, to help residents with their rising energy costs.

I'm not moving in until on/after 2 April 2022. Will I still get my £150 Government energy rebate?

If you were a Council Tax payer elsewhere on 1 April 2022 then you will receive the £150 at the property you were occupying on 1 April 2022 (if in bands A-D).

I'm moving out on/after 2 April 2022. Will I still get my £150 Government energy rebate?

Yes. If all eligibility criteria is met, you'll receive the £150 for where you were occupying on 1 April 2022.

My landlord pays the Council Tax, will I still receive the £150?

We will contact you to confirm whether you would like the rebate paid into the existing direct debit account, or to arrange an alternate payment mechanism to you as the tenants of the property.

I live in a house share, who will receive the £150?

The £150 will be paid to the liable party for Council Tax and if a Direct Debit payer, to the bank account that pays the Council Tax. If you do not pay by Direct Debit, we will be in contact with you in May with details about how to apply. 

My property in Richmond is my second home. Will I still receive the £150?

No. The property must be your sole or main residence to qualify.

My property is in band E-H. Will I receive the £150?

No, unless there is a disabled band reduction on your property which reduces your band from E to D. For all other properties in bands E-H there will be a discretionary scheme that you can apply for. Full details of this will be available on our website by the end of July once the scheme details are finalised.

I receive Council Tax Reduction and my Council Tax charge for the year is less than £150. Will I still receive £150?

Yes. It is not a Council Tax payment. The £150 is an energy rebate from the government, to help people with their rising energy costs. Every resident in property bands A to D are entitled to the £150 energy rebate, even if they are also in receipt of Council Tax Reduction.

I am a full-time student, so I have a zero Council Tax bill. Will I still receive the £150?

Yes. Properties with an exemption for students are still entitled to the £150 (but only one payment per household, not per individual). If we don't have your bank details, we will be in contact with you in due course.

I have a joint tenant. Who will receive the £150?

If the Council Tax is paid by Direct Debit, the £150 will be paid into the bank account that pays the Council Tax. If you do not pay by Direct Debit, we will be in contact with you in May with details about how to apply.

I'm in a band E-H property. How do I apply for the discretionary scheme?

The scheme criteria is being developed. Details will be on our website in May 2022.

Do I have to spend the £150 on my gas/electric bill?

No. Whilst the payment is intended to help with your energy bills, you are free to spend the £150 however you choose.

Which property do I apply at if I am moving within the borough?

You should apply at whichever property you were occupying on 1 April 2022.

Do I have to pay the £150 back?

No, you do not have to pay the money back.

Is this in addition to fuel support for Richmond residents?

Yes, if you are eligible.

Back to top

Updated: 05 August 2022

Stay up to date! Make sure you subscribe to our email updates.