The Freedom Pass for older people gives free travel on most of London’s transport services 24 hours a day.
If you have received a letter asking you to confirm your current address, visit the London Councils website to take action now.
You can apply for the Older Persons Freedom Pass if you meet the age criteria and your sole or principal residence is in the London Borough of Richmond upon Thames.
The 60+ London Oyster Photocard is available to London residents aged 60 or over, who do not yet qualify for an Older Persons Freedom Pass. A £20 application fee applies.
The Older Person’s freedom pass entitles pass holders to free travel on most of London’s transport services 24 hours a day:
Restricted travel is permitted on the following services:
You can also call the Freedom Pass Helpline on 0300 330 1433 Monday to Saturday, 8am to 6pm.
Existing Freedom Pass holders who lose or damage their cards will be charged £12 for replacements.
You can request a replacement pass online. If you already have an account you can log in, pay the replacement fee and request a replacement in your account. If you do not have an account you can create one.
Contact the Freedom Pass Helpline on 0300 330 1433, Monday to Saturday from 8am to 6pm.
Email firstname.lastname@example.org to request a replacement pass.
Once payment has been received and confirmed you should expect to receive your replacement Freedom Pass in the post in three to ten working days.
If you find a pass you have previously lost, it will no longer work. Please send it to the following address:
FREEDOM PASS RETURNS (No stamp required).
You are not allowed to hold more than one concessionary pass at any one time. Only use the most recently obtained pass and return any others.
For further information about the Freedom Pass Scheme visit www.freedompass.org.
The Freedom Pass is paid for by your local council and the scheme is managed by London Councils on behalf of the London boroughs.
Updated: 4 July 2019