Report a fault with a street light

Use this form to report a fault with a street light.

Before you start

You should report any fault relating to a Red Route (A316 or A205) directly to Transport for London (TfL) - any reports we receive will be passed on to TfL along with your contact details.

If a street light or lit sign is dangerous or could cause physical damage, for example:

  • Leaning/fallen
  • Inspection door missing
  • Wires exposed
  • Smoking/sparking

Do not complete this form, but contact us immediately on 020 8891 1411, 24 hours a day.

Do not attempt to help by covering up or touching the wires, and warn children to keep away if necessary.

You will need

  • The location of the faulty street light You will be able to select the street light and view information about it on a map.
  • To identify the damage or problem.
  • To upload any pictures you may have of the problem.

What happens next

Our street lighting contractor will aim to inspect and repair the fault within 5 working days, although electrical faults may take longer.

We may contact you for further information if you provide contact details.

Start my report

Short - this form shouldn’t take long to complete.

Updated: 13 June 2017