Book a gym, swim or group exercise classes using the app

Download the app

Search for "LBRUT Sports" in your app store and enjoy all the benefits that the app offers.

Using the LBRUT App for the first time

If you are new to online bookings, you will need to have registered for an account with us before being able to make an online booking. We will then register you and you can start making online bookings.

Register for the LBRUT App

How to book

  • Download our App: LBRUT Sports
  • Click on the centre where you wish to book a class
  • Click on My Bookings
  • Login to your account. You will need to reset your password when you login for the first time
  • Click on the activity tile you wish to book and check availability. Bookings can be made seven days in advance
  • Select the session you wish to book
  • Pay for the activity

Reset a password

Passwords can be reset via the App by clicking on "Reset Password" on the login section of the "My Bookings" tab. You will receive an email with instructions to reset your password. Once changed this will be confirmed by email. Please note that you will need to reset your password when you login for the first time. If you do not receive an email, please email leisure@richmond.gov.uk or call us on 020 3772 2999 to confirm we have your correct email address.

Waiting lists

There is currently a technical error with the Waiting Lists function on the App and this has been temporarily disabled. We will continue to monitor and review all class cancellations and no-shows.

Further information

Before your exercise session

Gym session information

You will need to have completed a Pre-Exercise Questionnaire and attended an induction session prior to booking any gym session. If you haven't, please contact us at leisure@richmond.gov.uk.

Gym inductions are compulsory and include a tour and demonstration of how to safely use each piece of equipment.

Class sizes

Each class will show how many spaces are available for that session. This is indicated by a grey bar underneath the class time. This shows how many spaces are available and how many attendees the class can have.

Cancel a non-member 'pay as you go' booking

If you have paid for a session on the App or website, please call us on 020 3772 2999 to cancel your place. Please note that we do require 24 hours' notice to cancel a booking. If unforeseen circumstances mean that you need to cancel a booking with less than 24 hours' notice, you will need to call the centre on 020 3772 2999 to do this.

Cancel a Direct Debit or Annual Member booking

You may cancel your booking online or via the App up to 3 hours before your session is due to start.

Get a refund

Refunds will be available providing you have cancelled within the required time frame. This will be given in the form of a voucher. You can then re-book another session by using this voucher. However, this must be made over the phone and cannot be done via the App or Website. Please call 020 3772 2999 and select the required option.

Contact us

Email: leisure@richmond.gov.uk
Telephone: 020 3772 2999

Updated: 12 October 2020