What sports services are reopening and when

COVID-19 update: January 2021 lockdown

In line with the Government’s latest announcement of a national lockdown, from Tuesday 5 January all of our Sport and Fitness Centres remain closed, including the outdoor pool at Pools on the Park. Any existing customer bookings will be cancelled and credits placed on accounts for payments that have been made. Memberships remain on hold and no further payments are currently being taken.

Find out more about memberships, payments and enquiries.

Reduced capacity

Each facility area will reopen with a reduced operating capacity to enable us to comply with social distancing and ensure the safety of both customers and staff.

Visiting us 

All attendances must be booked in advance either online, via the App or by phone and may be done so up to 7 days in advance.

Also, ensure you have read our What you need to know before you visit our sports centres guidance.

Following the latest Government guidelines we remain open and our activities continue to run without any change to our Covid-secure measures. 

All of our Sports and Fitness Centres will be operating NHS Test and Trace, as per Government legislation. When visiting our centres, we encourage you to scan the NHS QR code and you will be asked to provide your name and contact details so you can be notified if you have been exposed to the virus. 

Schedule for planned reopening from Wednesday 2 December 2020
Centre and facilities opening (unless stated all other areas remain closed) Activities being held (for pre-booked admission only) Additional information
Pools on the Park – swimming pools, gym and studio

Pre-booked lane swimming (main and outdoor pools), general swimming (teaching pool), studio classes and gym sessions

For your safety capacity restrictions are in place. Cafe Sisi will open from 8am to 2pm for take away service only
Grounds remain closed.


Teddington Pools & Fitness Centre – swimming pools, gym and studio Pre-booked lane swimming (main pool), general swimming (learner pool), studio class, gym session For your safety capacity restrictions are in place.
The Spin Studio remains closed.
Teddington Hydrotherapy Pool Pre-booked hydro sessions only Sessions are for people with special needs and rehab. Swimming is not permitted. Before making any booking, you must have completed an Indemnity form.
Shene Sports and Fitness Centre - Gym, Studios and Astro Pitch Pre-booked fitness class, gym session and pitch hire For your safety capacity restrictions are in place
Lincoln Field - Astro Pitch (Whitton) Pre-booked pitch hire  
Teddington Sports Centre - Astro Pitch, Tennis and Beach Volleyball courts Pre-booked pitch hire, tennis and beach volleyball sessions  

Hampton, Whitton, Teddington and Shene Sports and Fitness Centres - All areas

We are continuing to work with the schools to understand the detail of their revised operating model and agree a safe and secure way for the Sports Centres to reopen.

Further updates will appear here as we have them.

Swim school - Tier 4 update

We are currently working towards a phased return of children’s swimming lessons at our centres. These lessons will be delivered in line with Swim England guidance.

Due to the current restrictions we do not know when we will be able to restart the swim school. Therefore, we will not be commencing with the rebooking and restarting of lessons as planned. We will provide a further update as soon as we have any confirmed dates.

When we commence rebooking, we will be contacting all parents whose children were previously attending swimming lessons with us before lockdown. When we contact you, we will provide details of the new timetable and rebook your child’s lessons if you wish to resume lessons. When rebooking, please remember that not all lessons will start during the same week, and we ask that you please note your child’s specific lesson start date.

In advance of us calling, please be aware of the following lesson changes that will take effect:

  • All classes will be 25 minutes in duration to allow for a smoother transition between classes and to avoid overcrowding on poolside
  • We will require all swimmers to come to the centre 'swim ready' and only arrive a maximum of five minutes before the session start time
  • Pre-school classes (3 to 5 years) will be running as Adult and Child classes – therefore, you will need to accompany your child into the pool on a 1:1 basis, as the teachers are unable to get into the pool
  • Stage classes are available for any child who is in Reception or above at primary school
  • Rookie lifeguard classes will not be running during the Spring term of 2021
  • If you do not have a child swimming in a lesson at any time, then unfortunately you will not be allowed to wait inside the centre, e.g. if you have two children attending swimming lessons and there is a gap between lessons, you will not be able to wait in the centre
  • Only one adult will be able to accompany each child into the centre. Please do not bring siblings with you if they do not have a lesson
  • Credit/refunds for lessons will be only be provided on production of a medical certificate - we will be unable to provide credits or refunds for other reasons

When the centres return to Tier 3, swimming lessons for those under 18 can go ahead. If your child swims at Pools on the Park, the café will be open for take away only however food and drink both purchased at site and brought from home cannot be consumed on the premises.

If your child no longer requires a place in a lesson, please let us know so that we can remove you from the list, as this will help us with our lesson planning and speed up the rebooking process.

Please note that we will not be accepting new pupils for lessons until Easter 2021 at the earliest.

NPLQ (National Pool Lifeguard qualification)

These training courses are currently on hold and will resume later in the year. If you would like to register your interest in attending the next course, please email leisure@richmond.gov.uk.

Facilities and activities not available yet

The following facilities and activities remain closed or suspended and we hope to reopen these as soon as its safe to do so:

  • Health Suite at Pools on the Park
  • Spin Studios at Pools on the Park and Teddington Pools and Fitness Centre
  • Outdoor grounds at Pools on the Park
  • Viewing galleries at both Pools on the Park and Teddington Pools and Fitness Centre
  • Adult and Junior courses at Sports Centres
  • Children's Birthday Parties
  • NPLQ Training

Up to: Sports

Updated: 21 December 2020