A Community Hub has been established that is working to help coordinate the support offered by the Council working in partnership with Richmond’s many voluntary organisations.
A helpline has also been launched as a first response for residents. It can signpost you to the latest information and government advice, as well as other services the council can provide.
We also recognise that there are residents in our community who are vulnerable, perhaps due to age, or because they have certain medical conditions. Some residents have also been asked to 'shield' themselves for 12 weeks by the NHS or their GP as they have a very specific medical condition that makes them at higher risk of severe illness if they contract COVID-19.
Residents in these groups, particularly those who are required by the NHS to shield themselves, may need support to access medical, care services and food supplies in order that they can stay safe and well whilst at home.
If you or someone you know needs this support and they don’t have existing family, friends or other support that can step in, then please contact 0208 871 6555 or firstname.lastname@example.org.
Updated: 8 April 2020