COVID-19: Official health information and guidance

Richmond upon Thames is currently in Tier 2: HIGH COVID-19 alert. However, new national restrictions will be in place from Thursday 5 November.

Symptoms of COVID-19

The most common symptoms of coronavirus (COVID-19) are recent onset of:

  • New continuous cough
  • High temperature
  • Loss of, or change in, normal sense of taste or smell

For most people, coronavirus (COVID-19) will be a mild illness, but however mild your symptoms, you should stay at home.

Visit the NHS coronavirus webpage for the latest advice and guidance.

Read Government information and advice in other languages and accessible formats.

How to stay well

The Government regularly updates national guidance to prevent the spread of coronavirus. However, residents are reminded:

  • Hands: Wash your hands regularly for at least 20 seconds.
  • Face: Wear a mask on public transport and if you are going into a shop. Failure to do so could result in a £200 fine. Apply for one of our exempt badges if you do not have to wear a mask
  • Space: Keep your distance if you go out (1 metre apart if 2 metres is not possible).

You  must remember:

  • Self-isolate if you or anyone in your household has symptoms. A new Test and Trace Support payment is available for people on a low income who must self-isolate for 14 days and cannot work from home during this period. 
  • Apply for a test if you have symptoms or have specifically been told to by a healthcare professional
  • If you test positive for coronavirus – provide details of contacts via NHS Test and Trace.

Download the NHS COVID-19 App

Local COVID Alert Level: HIGH

Until 11.59pm on the 4 November, London is in the HIGH Covid Tier. That means that local restrictions are:

  • Mixing of households indoors not allowed (unless they are your support bubble). This includes in homes, pubs or restaurants
  • It is against the law for people to gather in a group of more than six outdoors, unless covered by an exemption
  • Schools and universities remain open
  • Places of worship remain open
  • Organised sport and licensed physical activity allowed in outdoor settings. Indoor organised sport must follow social contact rules (other than youth or disabled sport). Public attendance not permitted at elite sport events
  • Up to 15 for wedding ceremonies. Receptions for up to 15 (sit down meal, COVID Secure)
  • Up to 30 allowed to attend a funeral, 15 for wakes
  • Work from home wherever possible

More information about Local COVID alert levels.

Download the graphic for High Tier.

UK second lockdown

The government has announced that from Thursday 5 November, everyone must stay at home, and may leave only for a limited set of reasons. These include:

  • For education
  • For work, if you cannot work from home
  • For exercise and recreation outdoors, with your household, support bubble or on your own with one person from another household
  • For all medical reasons, appointments and to escape injury or harm
  • To shop for food and essentials
  • And to provide care for vulnerable people, or as a volunteer.

Non-essential shops, leisure and entertainment venues will be closed. Click and collect services can continue and essential shops, including supermarkets, will remain open. Pubs, bars, restaurants must close, except for takeaway and delivery services. 

The Coronavirus Job Retention Scheme, known as the furlough scheme, will remain open until December, with employees receiving 80% of their current salary for hours not worked, up to a maximum of £2,500. 

View more information on these restrictions.

View more information on the extended furlough scheme.

Other guidance:

These documents provide more detailed advice on the new government guidance:

In addition to UK measures there is guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19. The guidance is for people, including children, who are at very high risk of severe illness from COVID-19 because of a serious underlying health condition.

More information on coronavirus testing and Local Outbreak Plan.

Latest Government information

You can find the latest information on the situation in the UK on the GOV.UK website.

For information on symptoms, how to protect yourself, and what to do if you think you might have coronavirus, visit the NHS coronavirus webpage.

Updated: 02 November 2020