The safety and wellbeing of residents and our staff is always our priority. We are actively monitoring the coronavirus (COVID-19) situation and are taking steps to keep our communities and staff safe.
The below outlines the current situation regarding the impact on local services following the Government's announcement regarding the new London lockdown restrictions from 6 January 2021.
Orleans House Gallery is closed. Please check the website for latest updates about the gallery.
Our health and adult social care services department have been working in partnership with care providers across the borough to ensure that relevant steps are being taken to minimise the risks of the virus for both staff and residents.
Guidance for residential care homes, supported living and home care guidance.
All youth centres and children's centres are now closed.
View COVID 19: latest information and advice
We are currently reviewing the guidance regarding day centres. Adult Services will contact clients who visit centres and their families directly.
The Civic Centre is currently open for limited services only. You can book a face-to-face appointment only where enquiries cannot be resolved online or by phone. Go to: www.richmond.gov.uk or call 020 8891 1411.
Please continue to access services online if you can, or contact services by telephone:
Following the Government guidance, all public events held on Council premises or property will unfortunately be cancelled or postponed. More information on events.
Check how housing services are currently affected.
In line with Government guidance, a number of local libraries will be open for click and collect services, Home Delivery and online services only.
Please check our Libraries pages for further information.
All our parks and open spaces will remain open. This includes playgrounds. However please note that all outdoor sporting facilities such as tennis courts, outdoor gyms and skate parks will be closed. Please remember you should minimise time spent outside your home. In addition, it is against the law to meet socially with family or friends unless they are part of your household or support bubble.
You can exercise in a public outdoor place:
For families using the playgrounds, please do so carefully, remember that everyone (including children) should social distance and wash their hands immediately after use.
See details of service changes due to the coronavirus outbreak.
Unfortunately, weddings can only continue in exceptional circumstances. The Register Office are in the process of contacting all those who have ceremonies booked and further information will follow next week
Deaths will continue to be registered by telephone. Admission to the office will be by appointment only. Please see information regarding how to register a death during the coronavirus pandemic.
Schools are only open to vulnerable children or those of key workers. All schools providing remote learning. Please see Achieving for Children for the latest information.
The Council and Achieving for Children (AfC) are working closely with children with special educational needs, disabilities and complex health conditions and their families. More information about SEN services.
In line with further COVID-19 restrictions announced by the Government, all of the Council's Sports, Fitness Centres and Swimming Pools are closed. More information about sports centres.
The Council and Transport for London (TfL) have made a number of changes in response to the COVID-19 pandemic, including making it compulsory to wear a face mask on all public transport.
Read the latest information regarding transport and parking.
Townmead Road Waste and Recycling Centre remains open. You now need to book in advance.
The fortnightly garden waste collection service and bulky waste collection service have started.
Up to: Local services update
Updated: 05 January 2021