General financial advice and support

There are a number of national resources for people needing further guidance on financial help and support.

Please remember, if you are unable to work as a result of testing positive for Coronavirus, or have been told to self-isolate by the NHS, you might be eligible for a one-off £500 payment.

  • Turn 2 Us - provides information and support about welfare benefits and charitable grants through an accessible website and a freephone helpline.
  • Debt Free London - run a helpline and offer advice by other channels clients may end up being referred to us anyway
  • Advice now - has a series of self-help guides on benefits and other legal issues
  • The national Citizens Advice website - has information on a wide range of topics
  • GOV.UK - has detailed guides to benefits, but also on pensions and tax
  • Money Advice Service  - has a wide range of guides, tools and calculators to help people manage their money; also helpline and webchat
  • Step Change – has a series of debt advice guides
  • National Debtline – includes guides and helpline and webchat
  • ACAS – offers online advice and guides on employment issues, redundancy etc.

Mental health

If you are struggling with your mental health due to financial problems, please look at this mental health guide (pdf, 715 KB) from MoneySavingExpert.

You can also contact Richmond Mind. Their helpline offers a confidential listening and support service for anyone over 18 in the borough. Call 0203 137 9590.

Updated: 14 October 2020