For new applications, the quickest and easiest way is to apply online. If you need to renew your Blue Badge call us on 020 8831 6096.
Before you complete your application you will need:
Read our application checklist for more details about what you will need.
You can apply online or on paper through the application form. We will assess your application and, if you qualify for a pass, your Blue Badge will be posted directly to you.
Please write your name on the back of your photograph.
To make a paper application download our Blue Badge application pack. (You can also read our Personal Information Policy).
If you have any questions about the form, need help completing or if you would like a hard copy sent to you please call 020 8831 6312 or email AccessibleTransport@richmond.gov.uk.
Please return the completed application form with all the relevant documents to:
Supported Travel Team
44 York Street
Make sure you use the correct postage when sending in your application so it is not delayed. If you are unsure how much postage you require, have your envelope weighed at a Post Office.
If posting documentation please only send copies of the required proofs, not originals. If you send originals you will be responsible for collecting them from us.
You will need to pay a £10 fee if your Blue Badge application is approved.
You can send us a cheque or postal order made payable to ‘LBRUT’ along with the other documents listed above. We will only cash the cheque or postal order if your application is approved.
You can also choose to pay by card over the phone, once your application has been approved.
We will contact you within 10 working days from when you submit your application to:
If you are turned down for the scheme, you have a right to appeal. The appeals procedure(pdf, 68KB) outlines the two stages of appeal.
In a stage one appeal you are invited to provide further medical evidence and an appeal statement to explain why you believe yourself to be eligible for the scheme. If unsuccessful at stage one appeal, you have the option of a stage two appeal, which is when your case is heard by the Appeals Sub-Committee; a panel of Councillors who review your case and make a final decision.
The Appeals Sub-Committee procedure (pdf, 156 KB) outlines what you can expect from a stage two appeal hearing. The guidelines for the determination of a stage two appeal(pdf, 134KB) explains how the final decision is made at a stage two appeal.
If you need to renew your Badge because it is due to expire, call us on 020 8831 6096. This should be done 5 to 6 weeks before the expiry date.
Updated: 14 February 2019