Ways to make a complaint

The quickest and easiest way to make your complaint is to complete our online form.

However, there are several other methods you can use to tell us if you are unhappy with our service.

Other methods of making a complaint

• Tell a member of staff who works in the service you wish to complain about
• Email us at customer.services@richmond.gov.uk
• Call us on 020 8891 1411