Satisfaction survey reports
We have conducted several satisfaction surveys to ensure that we continue to measure and improve the level of service we give.
Satisfaction surveys
The following list shows the surveys conducted.
2014
2013
2012
- Customer Service face to face survey results November 2012
(pdf, 46KB) - Waste & Recycling automated survey results November 2012(pdf, 39KB)
- Customer Home Page Survey November 2012(pdf, 32KB)
- Richmond Account Survey Results October 2012(pdf, 69KB)
- Customer Experience Survey Results August 2012(pdf, 33KB)
- Registration Services June 2012(pdf, 39KB)
- Online Account Survey May 2012(pdf, 94KB)
- Council Tax Customer Feedback Survey April 2012(pdf, 48KB)
- Planning Survey Results March 2012(pdf, 66KB)
- Council Tax Survey Results January 2012(pdf, 116KB)
2011
2010
Compliments
Up to: How we work
Updated: 17 June 2026
