How to use RingGo

Once you are registered you can begin to use the service. There are several ways you can book a parking session, simply choose the one which is easiest for you.

RingGo app

You can use the RingGo app to book a parking session on either your iPhone/iPad or Android device.

The details you gave when you registered will be stored in the app and you simply need to follow the on-screen instructions to book a parking session.

You will need to confirm

• The 4-digit location number, which appears on the parking sign close to the bay where you wish to park. If you have location services enabled on your device, you can search for your nearest RingGo parking zone automatically
• The duration you wish to park for
• The 3-digit security number on the back of your payment card

Telephone line

To book a parking session using the telephone line, simply call 020 3046 0010 (you must have caller ID enabled on your handset).

RingGo will recognise your details if you call from the mobile phone number you registered with.

You will need to confirm

• Your vehicle details
• The 4-digit location number, which appears on the parking sign close to the bay where you wish to park
• The duration you wish to park for
• The 3-digit security number on the back of your payment card

Text/SMS

You must have registered with RingGo and added the vehicle you wish to park to use the 'Text To Park' service.

You need to send a text message to '81025' in the correct format which includes:

• The 4-digit location number, which appears on the parking sign close to the bay where you wish to park
• The duration you wish to park for
• The 3-digit security number on the back of your payment card

Example

If you text 5314 2h 867 to 81025, this will book a 2-hour parking session for your registered vehicle in our Bennet Close Car Park (location number 5314).

Visit Text To Park for more details.

Online

To book a parking session online, simply login at MyRingGo and follow the on-screen instructions.

You will need to confirm

• The 4-digit 'location number', which appears on the parking sign close to the bay where you wish to park
• The duration you wish to park for
• The 3-digit security number on the back of your payment card

Pre-booking

You can pre-book parking sessions up to 90 days in advanced either online or through the RingGo app. Pre-booking does not guarantee a parking space and you should check the parking enforcement times (or car park opening times), before completing your booking.