South Western Railway is proposing to close all of their ticket offices. Customers will still be able to access products and services through South Western Railway's website, their mobile app, contactless payment, pay as you go, at their customer contact centre, or at the station.
They are proposing to transition their station colleagues to new multi-skilled. The proposals will create a single team on each station, working together to help customers with different aspects of their journeys from journey planning to ticket purchasing.
View their Station Change Proposal for more information on the proposal and to have your say.
Up to: July 2023
Updated: 13 July 2023