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Look out for your Universal Credit Migration letter

9 July 2024

Residents claiming benefits and tax credits will be receiving a Migration Notice about the move to Universal Credit. 

Universal Credit is a single monthly payment to help with your living costs and provides support if you are working and on a low income, looking for work or unable to work.

The following benefits and tax credits are ending and being replaced by Universal Credit, under a single monthly payment:

  • Child Tax Credit
  • Working Tax Credit
  • Housing Benefit
  • Income Support
  • Income-based Jobseeker’s Allowance (JSA)
  • Income-related Employment and Support Allowance (ESA) 

The Department for Work and Pensions (DWP) is writing to most people who receive these benefits to tell them they need to claim Universal Credit instead, to ensure they still receive financial support.

You do not need to take any action until you receive your Migration Notice letter. When you do, it’s important you check the date that you will need to claim by as you won’t be moved automatically. 

If you want help with your Universal Credit application or are concerned about managing your income until you receive your first Universal Credit payment, there are different types of support available

If you would like further support to help you claim Universal Credit, contact Citizens Advice on 0800 144 8444. 

Visit the Richmond Cost of Living Hub for the latest information on what is available nationally and locally as well as details of the borough’s network of Community Spaces and free support calculator

You can also sign up to receive cost of living support updates straight to your inbox

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Up to: July 2024

Updated: 9 July 2024

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