My Account

See the current courses available for our council staff and voluntary organisations. New courses will be available soon.


Introduction to Making Every Contact Count

Looks at the basic principles of MECC and how it can help improve the health and wellbeing of the local population when used as a light touch intervention. The course is for anyone who is new to MECC and has contact with the general public.

Recognising and supporting people providing unpaid care

Describes what unpaid carers look like, considers the signs which may suggest someone is struggling with their caring role and explores how this might affect their overall health and wellbeing. The module concludes by providing tips on how to start a conversation with unpaid carers about support that can help them balance their caring role with a life outside caring.

Emotional health and wellbeing

Looks at the importance of good emotional wellbeing and how to recognise stress triggers. Considers risk factors relating to both work and life such as financial worries, housing, loneliness, employment and COVID-19 and provides practical advice on how to have a conversation about someone's wellbeing and where to signpost them for additional support.

Loneliness and isolation

Focuses on the wide-reaching consequences of loneliness and isolation and considers the signs that someone might need help, who might be most vulnerable and what can be done to address the issue.

Dementia awareness

Provides a general understanding of dementia and considers the different types, causes and symptoms and those at greatest risk.

Accessing new technologies

Provides an overview of the different technologies available in the borough and how they can be used to help combat loneliness and isolation.

Supporting winter warmth

Focuses on the dangers of cold weather and living in cold conditions. Provides help in identifying those at most risk and looks at how to refer to local support during the winter months.

Active travel

Looks at a growing initiative which encourages people to become more active and considers how walking and cycling can benefit the individual, the local community and the environment.

Updated: 08 April 2021