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Scaffolding, hoarding and materials licences

If you intend to erect scaffolding/hoarding or place materials on any part of an adopted highway in the Borough of Richmond, you will require a licence from the Council.

Eligibility criteria

A licence is available for an agreed period and can only be obtained once a site meeting has taken place with a Inspection and Enforcement Officer.

Any contractor wishing to erect Scaffolding/Hoarding or place materials on a highway maintained by the Council at public expense, must have current Public Liability Insurance of at least £5 million.

Fees

Your application must be accompanied by the appropriate fee.

View licence fees.

Regulation summary

All licences that are issued are done so under the appropriate section of the Highways Act 1980, sections 169 and 172.

How to apply

There are different ways to apply depending on the type of licence required.

Anyone applying for a licence must read and follow our highway licence conditions. Additional special conditions may be added to a licence when necessary.

Scaffold licence

To apply for a scaffold licence complete the scaffolding licence application form.

Hoarding licence

To apply for a hoarding licence complete the hoarding licence application form.

Materials licence

To apply for a materials licence complete the materials licence application form.

After you have applied

Inspection and Enforcement Officer will contact you to arrange a site meeting and the fees, terms and conditions will be confirmed at the meeting.

Pay for or cancel a scaffold licence

You can pay for or cancel your scaffold licence application using the online form.

Will tacit consent apply?

No. Your licence will only be issued when the site meeting has taken place and all appropriate documents and monies have been received.

Failed application redress

Please contact the Inspection and Enforcement Officer in the first instance by calling the Customer Services Centre on 020 8891 1411.

Licence holder redress

Please contact the Inspection and Enforcement Officer in the first instance by calling the Customer Services Centre on 020 8891 1411.

Consumer complaint

We would advise that in the first instant you make contact with the contractor directly. If you are not satisfied with the response please contact the Street Environment Team.

Contact Highway Operations and Street Scene

Civic Centre, 44 York Street, Twickenham TW1 3BZ, personal callers only by appointment please

Email: highwayoperationsandstreetscene@richmond.gov.uk
Telephone: 020 8891 1411

Updated: 06 June 2024

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