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Family Information Service (FIS)

The FIS offer a telephone and web service, providing information for parents, parents to be, carers and professionals to help support children up to their 20th birthday or 25th birthday if a child has a disability.

The Family Information Service offer:

  • Information about childcare, such as registered childminders, nurseries, pre-school playgroups and out of school and holiday care
  • Information about help available to pay for childcare
  • Advice about Early Education Funding for 2, 3 and 4 year olds. including the 30 hour childcare offer
  • Activities for children, including toddler groups and leisure and play activities
  • Support groups and parenting information
  • Career opportunities in childcare and play work
  • A brokerage service for parents who need support when looking for childcare places

Visit the Achieving for Children (AfC) website for further information.


Phone: 020 8547 5215

Updated: 29 September 2022

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