Help in a crisis

Rent or mortgage arrears

If you are likely to go into rent or mortgage arrears or are already in rent or mortgage arrears, please contact: Citizen’s Advice Richmond, a local charity offering advice on a wide range of issues to anyone who lives or works in the borough of Richmond

See also

• Your housing options
• If you are homeless
• Shelter

• South West London Law Centres - swllc.org: provide free and independent legal advice on social welfare issues, including debt and benefits. This includes help with tribunal appeal. Telephone 0208 767 2777

• Council Tax Reduction. If you are in arrears call 020 8891 1411

Mental Health Crisis Support

Free phone 24 hours Samaritans Helpline on 116 123.

Domestic Abuse and Violence

• Where to get help for domestic abuse

Refugee Support

• Refugees Welcome in Richmond

A group of local people volunteering in support of refugees in the London Borough of Richmond upon Thames

Food

• Food support available in the borough

NHS Prescription Support

• Who can get free prescriptions
• Save money with a prescription prepayment certificate (PPC)

Alcohol or drug addiction

If you need help with drug or alcohol addiction, contact the UK Addiction Treatment Centre’s free and confidential telephone line on 0808 258 0352.  If you are in crisis, please ring 111 or 999.

Community spaces

Some community spaces are providing activities for residents of any age group and where a free drink is offered.

Children under 16 need to be accompanied by a parent or carer at all times.

Libraries are also offering a free hot drink and have extended their opening hours. 

• Community Spaces in the borough

Help for Pets

• Find a pet food bank 

Support from government

• Household Support Fund