Richmond.gov.uk
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Help in a crisis

Rent or mortgage arrears

If you are likely to go into rent or mortgage arrears or are already in rent or mortgage arrears, please contact: Citizen’s Advice Richmond, a local charity offering advice on a wide range of issues to anyone who lives or works in the borough of Richmond

See also:

Mental Health Crisis Support

If you need help for a mental health crisis or emergency, you should get immediate expert advice and assessment.

Find out about mental health support in Richmond.

Domestic Abuse and Violence

If you are experiencing domestic abuse or violence, support is available to help you stay safe and access advice.

Find out about domestic abuse support services.

Refugee Support

Refugees Welcome in Richmond is a local volunteer group that supports refugees and people seeking asylum in the London Borough of Richmond upon Thames.

Find out more about Refugees Welcome in Richmond.

Food

If you are struggling to afford food, there are a range of local services that can help.

Find out about food support available in the borough.

NHS Prescription Support

If you need help with the cost of NHS prescriptions, you may be entitled to free prescriptions or help to reduce your costs.

Find out who can get free prescriptions and how to save money with a prescription prepayment certificate (PPC).

Alcohol or drug addiction

If you need help with drug or alcohol addiction, contact the UK Addiction Treatment Centre’s free and confidential telephone line on 0808 258 0352.  If you are in crisis, please ring 111 or 999.

Support from government

Updated: 21 October 2026

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