Help in a crisis
Rent or mortgage arrears
If you are likely to go into rent or mortgage arrears or are already in rent or mortgage arrears, please contact: Citizen’s Advice Richmond, a local charity offering advice on a wide range of issues to anyone who lives or works in the borough of Richmond
See also:
- Your housing options
- If you are homeless
- Shelter
-
South West London Law Centres - swllc.org: provide free and independent legal advice on social welfare issues, including debt and benefits. This includes help with tribunal appeal. Telephone 0208 767 2777
- Council Tax Reduction. If you are in arrears call 020 8891 1411
Mental Health Crisis Support
If you need help for a mental health crisis or emergency, you should get immediate expert advice and assessment.
Find out about mental health support in Richmond.
Domestic Abuse and Violence
If you are experiencing domestic abuse or violence, support is available to help you stay safe and access advice.
Find out about domestic abuse support services.
Refugee Support
Refugees Welcome in Richmond is a local volunteer group that supports refugees and people seeking asylum in the London Borough of Richmond upon Thames.
Find out more about Refugees Welcome in Richmond.
Food
If you are struggling to afford food, there are a range of local services that can help.
Find out about food support available in the borough.
NHS Prescription Support
If you need help with the cost of NHS prescriptions, you may be entitled to free prescriptions or help to reduce your costs.
Find out who can get free prescriptions and how to save money with a prescription prepayment certificate (PPC).
Alcohol or drug addiction
If you need help with drug or alcohol addiction, contact the UK Addiction Treatment Centre’s free and confidential telephone line on 0808 258 0352. If you are in crisis, please ring 111 or 999.
Support from government
Up to: Richmond Cost of Living Hub
Updated: 21 October 2026
