My Account

Annual billing information

Supplementary information for your Council Tax bill 2024-2025.

Council Tax information 2024-2025

The Guide to Council Tax and Business Rates (pdf, 2.8 MB) outlines the charges and gives further detail on expenditure and how services are funded.

Read the Leader's message and other Council Tax information.

Cost of living support

Visit our Cost of Living Hub for information on available grants, reducing household bills, accessing food support and where to find your 
nearest Community Space.

The Cost of living support calculator takes about 10-15 minutes to complete and will ask you information about your income and household. Once complete, it will tell you which schemes, benefits or support you are entitled to

Helpful contacts:

  • Thinking Works - call 0800 118 2327, text 07928 394 482 or email 
  • South West London Energy Advice Partnership - call 0800 086 2706 or email 
  • StepChange Debt Charity - call 0800 138 1111 or visit their website for the Debt Remedy service
  • Citizens Advice Richmond - call 0808 278 7873
  • South West London and St George’s Mental Health NHS Trust 24/7 mental health support line: Call 0800 028 8000
  • Richmond Carers Centre: Call 020 8867 2380 or email 

Voter identification

You now need to show photo ID when voting in person at a polling station. Find out more about voter identification including acceptable forms of ID, and what to do if you do not have any ID to use.

Free fitness assessment

Get a free fitness assessment to find out your metabolic age, Are you older or younger than your actual age?

Once you have completed the assessment you will get a free 7 day pass to one of our sports and fitness centres!

Offer valid until 30 April 2024.

Libraries for life

Sustainable choices made easy at your local library. If you want to do more to contribute to climate goals, why not borrow, rather than buy, more
books? It’s free and reduces your carbon footprint.

Public libraries pioneered the concept of sharing and reusing resources. Regular use of your local library service can make us all healthier, happier, and our borough more sustainable. Help us deliver on our commitment to the Green Libraries Manifesto.

Use your local library to make a difference:

  • Borrow, read, and return your books to share resources with our community
  • Paper free reading with thousands of eBooks, eAudiobooks, comics, digital magazines, and newspapers
  • Visit your local library by walking, cycling, and using public transport
  • Recycle your small electrical items and batteries at most local libraries

Help support young people in the borough

In the last four years, you have helped us raise over £300,000 through the Richmond Voluntary Fund.

Your donations are critical. Please donate and help us to continue to support young people in our borough improve their overall health and wellbeing.

Throughout 2024, we’ll be raising funds to support selected local charities who work with the thousands of young people that live in the borough.

Stay connected

Our online services offer different ways for you to interact with us. Register for a Richmond Account to manage your Council Tax, parking and garden waste services online.

Want to keep up to date with what's going on in the borough? Sign up to email updates and choose what you'd like to hear about.

Got a question?

Web chat available Monday to Friday, 9am to 5pm

Updated: 07 March 2024

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