Richmond.gov.uk
My Account

We provide added protection for internet payments made to us by enabling you to use a password to authenticate your payments. This ensures that no-one else will be able to use your card details online at this web site.

Verified by Visa and MasterCard SecureCode

This is part of the global 'Verified by Visa' and 'MasterCard SecureCode' programmes.

To use this facility your card must be registered with a participating card issuer.

For further details and to see whether your card issuer supports this facility, please visit:

If your card issuer does not yet support 'Verified by Visa' and 'MasterCard SecureCode', you can still make an online payment to us in the usual way.

Maestro debit cards can also be registered via MasterCard SecureCode. For further details and to see whether your card issuer supports this facility, please visit:

Once your card is registered, you will also have this added protection when using other participating online sites.

If your card is not registered, your card issuer may ask you to register with them whilst making a payment online on this web site.

More about internet payment security

For additional advice on Internet payment security, please visit the following external sites:

Verified by Visa MasterCard SecureCode

Updated: 27 September 2019

Stay up to date! Make sure you subscribe to our email updates.