If you live in the borough and have a RingGo cashless parking account, you can get 30 minutes free parking in our Pay and Display parking bays. You will need to apply for residency status in your 'MyRingGo'.

You can only park for a single session for a period of up to 30 minutes. If you wish to park for longer you must pay for the total duration of your stay, but as a resident you will receive a 10% discount (or 20% discount if you over the age of 75).

You can take advantage of free 30 minutes parking sessions throughout the day, but they must start at least one hour apart. The RingGo booking system will not accept a free booking unless one hour has elapsed since your last free session. You can however, still pay for your parking during this time.

Apply for residency status

Charges for text messages

If you have signed up to text alerts with RingGo, RingGo will charge 25p per text message. This also applies to text alerts for 30 minutes free parking.

Proofs

You will need to upload proof of residency to your application. Applications will be processed within two working days. If you are unable to submit proofs online, please email them parkingpermits@richmond.gov.uk or post them to:

Parking Permits
PO Box 466
Twickenham
TW1 9JT

Contact

For further information you should contact RingGo.

Updated: 22 March 2021