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Damage caused by trees

Find out how to report incidents involving damage caused by Council owned trees.

Separate guidance is available for trees on private land.

Tree emergencies

If you spot an emergency such as a fallen tree blocking a road or pavement, please contact us immediately.

You can report a problem online, or contact us on 020 8891 1411.

Tree damage to property

To ensure speedy handling of a claim, and provide you with an element of control of your claim, we strongly recommend that you contact your Household Buildings Insurer.

Tree damage to a vehicle

To ensure speedy handling of your claim, and provide you with an element of control of your claim, we strongly recommend that you contact your Personal Vehicle Insurer.

Seasonal occurrences

We are unable to offer compensation for natural seasonal occurrences such as:

  • autumn leaf fall
  • spring flower petals
  • fruit fall (including conkers)
  • seed deposits
  • undigested sap or aphid droppings
  • animal nuisance, eg droppings from roosting birds

Shade or loss of light

We cannot offer compensation for damage associated with shade or loss of light caused by trees, as this is not treated as a legal nuisance.

Effect on vegetation

We cannot offer compensation for damage caused by trees influencing the growth of privately owned vegetation.

Up to: Trees

Updated: 09 March 2021