Damage caused by trees
Find out how to report incidents involving damage caused by Council owned trees.
Separate guidance is available for trees on private land.
- Tree damage to property
- Tree damage to a vehicle
- Seasonal occurrences
- Shade or loss of light
- Effect on vegetation
If you spot an emergency such as a fallen tree blocking a road or pavement, please contact us immediately.
You can report a problem online, or contact us on 020 8891 1411.
To ensure speedy handling of a claim, and provide you with an element of control of your claim, we strongly recommend that you contact your Household Buildings Insurer.
To ensure speedy handling of your claim, and provide you with an element of control of your claim, we strongly recommend that you contact your Personal Vehicle Insurer.
We are unable to offer compensation for natural seasonal occurrences such as:
- autumn leaf fall
- spring flower petals
- fruit fall (including conkers)
- seed deposits
- undigested sap or aphid droppings
- animal nuisance, eg droppings from roosting birds
We cannot offer compensation for damage associated with shade or loss of light caused by trees, as this is not treated as a legal nuisance.
We cannot offer compensation for damage caused by trees influencing the growth of privately owned vegetation.
Up to: Trees
Updated: 09 March 2021