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Pre-application advice for householders, developers and businesses

We offer clear and professional advice for householders, developers and businesses who are considering making a planning application.

Read the information below before using the form at the bottom of this page to submit your request for pre-application advice.

Charged services

Charges are calculated based on the category of the development.

Category Types Examples Charge (inclusive of VAT)
1 Large Scale Development
  • Provision of 50 dwellings & above, with the proviso that officers can negotiate fees above this if the case results in significant levels of officer time
  • Provision of retail, commercial and industrial floor space in excess of 4000m²
  • Provision of educational, hospital, leisure and recreational floor space in excess of 4000m²
£7,097
2 Major Development
  • Provision of 25 or more dwellings
  • Provision of retail, commercial and industrial floor space in excess of 2000m²
  • Provision of educational, hospital, leisure and recreational floor space in excess of 2000m²
£4,490
3 Major Development
  • Provision of 10-24 dwellings or the provision of residential on a site of 0.5 hectares or more
  • Provision of retail, commercial and industrial floor space between 1000m² - 1999m²
  • Provision of educational, hospital, leisure and recreational floor space between 1000m² - 1999m²
  • Mixed use developments
  • Large/complex change of use applications
  • Site subject of an environmental impact assessment
  • Complex listed buildings applications
  • Telecommunication equipment and masts applications for 10 or more sites (not including prior approval submissions)
£2,451
4 Medium Development
  • Provision of 1-9 dwellings
  • Provision of retail, commercial and industrial floor space between 100-999m²
  • Provision of educational, hospital, leisure and recreational floor space between 100-999m²
  • Change of use applications involving floors pace between 100-999m²
  • Individual telecommunication equipment and masts applications (not including prior approval submissions)
  • Advertisement hoardings
£1,120
5A Concept meeting
  • One meeting with officers to discuss the basic principles and procedures for a proposed development, without any follow-up correspondence from the Local Planning Authority e.g. is the principle of a house on land currently being use for employment worth pursuing?
£711
5B Enforcement Concept Meeting
  • One meeting with officers to discuss principles of proposal without any follow up correspondence from the Local Planning Authority
£715
6 Householder developments
  • Alterations and extensions to a (non-listed) dwelling only; excludes work resulting in additional units.
  • This service does not offer or include a meeting with a planning officer.
£132
7 Householder developments for listed buildings
  • Alterations and extensions to a listed building; excludes work resulting in additional units.
  • This service includes advice from a conservation officer, a site visit and a letter or agreement of minutes following the site visit.
£519
8 Minor Listed Building developments
  • This is likely to cover all minor applications, excluding householder applications relating to Listed Buildings.
£1,120
9 Listed Building Consent
  • Internal alterations to listed buildings were planning permission is not required.
  • Listed Building repairs and advice on restoration / conservation works.
  • This service includes advice from a conservation officer, a site visit and a letter or agreement of minutes following the site visit.
£442

Additional charges

Following the meeting with officers or issuing of the pre-application response letter (depending on the pre-application category), the case will be deemed closed. Any further advice sought from officers will either be charged at the rates outlined in the table below, or at the full pre-application fee.

Role Charge per hour (inclusive of VAT)
Assistant Director/Director £250
Head of Service £146
Section Manager £125
Area Team Leader/Richmond Strategic Development Lead £110
Principal Planning Officer £97
Senior Planning Officers £84
Planning Officer £65
Senior Administrative Officer £54
Administrative Officer/Technical Support Officer £46

 

What will you get?

  • Written summary of advice
  • A meeting with a planning officer where applicable – this service is not available for category 6, householder developments
  • Information on relevant policies, guidance and the planning requirements
  • Advice on estimated timescale to process applications
  • The information required to make applications valid
  • Informal officer comments on the scheme
  • Section 106/Unilateral undertaking matters, including likely heads of terms and estimated costs
  • Best practice consultation methods

This service cannot provide any guarantee that a proposed development will receive planning permission.

What will happen after you apply for a Category 1-4 developments?

Within 5 working days of receipt of your request:

  • We will send you a letter to confirm receipt, the name of the case officer assigned to you and requests for additional information we might need.
  • We will decide whether you need pre-application advice and if so identify any specialist advice or information required.
  • We will allocate an appropriate planning officer. All requests are overseen by at least Principal Planner level.
  • A senior administration officer will record and monitor for audit and review purposes.

Within 10 working days of the receipt of your request:

  • The case officer will assess the proposal in relation to relevant policies and planning requirements and seek any specialist advice received.
  • The case officer will then contact you to arrange a convenient meeting date where applicable.
  • Where specialist advice is needed, a minimum of 20 working days following the receipt of your request will be needed before a meeting is held.

Within 10 working days of your meeting with a case officer:

  • The case officer will prepare the written advice to be cleared by a Principal Planner, Team Manager or Section Manager.

Within 21 working days of your meeting with a case officer:

  • You will need to agree and settle any outstanding invoices with a Principal PlannerTeam Manager or Section Manager.

The same procedures apply for further investigations, advice or meetings.

Given other workload commitments and the complexity of the advice required, at times the above targets may be subject to some delays.

What will happen after you apply for a Category 5 development?

Within 5 working days of receipt of your request:

  • We will send you a letter to confirm receipt, the name of the case officer assigned to you and requests for additional information we might need.
  • We will decide whether you need pre-application advice and if so identify any specialist advice or information required.
  • We will allocate an appropriate planning officer. All requests are overseen by at least Principal Planner level.
  • A senior administration officer will record and monitor for audit and review purposes.

Within 10 working days of the receipt of your request:

  • The case officer will assess the proposal in relation to relevant policies and planning requirements and seek any specialist advice received.
  • The case officer will then contact you to arrange a convenient meeting date.

Within 20 working days of the receipt of your request:

  • The case officer will aim to hold the meeting.

What will you get for Category 6 to 9 Developments?

Within 5 working days of receipt of your request:

  • We will send you a letter to confirm receipt, the name of the case officer assigned to you and requests for additional information we might need.
  • We will decide whether you need pre-application advice and if so identify any specialist advice or information required.
  • We will allocate an appropriate planning officer. All requests are overseen by at least Senior Planner level.
  • A senior administration officer will record and monitor for audit and review purposes.

Within 10 working days of the receipt of your request:

  • The case officer will assess the proposal in relation to relevant policies and planning requirements and seek any specialist advice received.

Within 20 working days of the receipt of your request:

  • The case officer will prepare the written advice to be cleared by a Senior Planner, Principal Planner, Team Manager or Section Manager. Where specialist advice is needed, up to an additional 10 working days may be required.

Where the above targets cannot be achieved given the complexity of the advice required or other workload commitments, the case officer will contact you within the above timeframes to come to an agreed timeframe.

No Charge Categories

There are no charges for:

  • Applications involving improvements to access for disabled people or ones specifically related to promoting sustainable development, would not incur a charge. Other developments, which may incorporate some of these measures in their design, but are not the main purpose of the development would not benefit from this exemption.
  • Pre-application advice to small local businesses proposing the development (including change of use) of premises for their business use. This does not apply for larger developments and change of use (over 100 sq m floorspace). It is only to provide basic informal advice on small schemes for local businesses, who may have limited planning knowledge and are not professionally represented. It does not provide for site visits, meetings or formal responses on schemes or for discussions on revisions post pre-application, planning application or appeal.

Make a request

If you are requesting one of our chargeable services, then you must provide:

  • Full written contact details
  • A site location plan
  • Appropriate fixed pre-application fee
  • Description of proposed development and schedule of proposed uses and floor space
  • Relevant planning history and any background information
  • Photographs of site and surroundings, including schedule of existing buildings and uses
  • Sketch proposals of layout/elevations at appropriate scale i.e. 1:100, 1:200
  • Any supporting statements i.e. design and access statement, sustainability appraisal, tree surveys, ecology surveys.

Pre-application confidentiality

Please be aware, if requested by a third party, any pre-application advice given is likely to be made publicly available as part of the online documents if we receive a related planning application. If you consider that any information contained in your pre-application submission, or any of the advice you received, should not be made available to the public upon receipt of a related planning application, the Council will need to be notified of this in advance of a full application, and the reasons why you consider this information should be exempt.

Start request

Updated: 01 October 2021