Report a lost, stolen or damaged Blue Badge

Replacement Blue Badge requests are dealt with as a priority and you should receive your new badge in 7 to 10 working days.

What you need to send us

In order for us to process your replacement, download and complete the Replacement Blue Badge form and send it to us along with supporting documentation and payment.

Photograph

You must include one passport-style photograph with your form, unless your badge was in the new style with a digital image.

Proof of address

Only send in copies not original documents. You can use one of the following (dated within the last three months):

• A residential utility bill (gas, electric, telephone, water), mobile phone bills are not suitable
• TV Licence/exemption
• Rent book or tenancy agreement
• Benefits/pension letter or book (for example, DLA or SPVA letter)
• Home contents insurance document
• Domiciliary care bill

Payment

There is a £10 fee for replacement badges, payable by cheque or postal order made payable to ‘LBRUT’.

If you wish to pay by card, write this on the form and we will contact you to take payment over the phone.

Stolen badge

If your badge has been stolen you will need to supply a Crime Reference Number. This number can be obtained by contacting your local police on 101.

You should also report this to us immediately by calling 020 8831 6096.

Damaged badge

If your badge has been damaged you must return it to us.

Sending your application

Send your completed application to:

Supported Travel Team
44 York Street
Twickenham
TW1 3BZ

Finding your badge

If you find your badge after applying for a replacement, you must let us know immediately by calling 020 8831 6096.