Report a missed collection for commercial waste
Use this form to report a missed commercial waste and/or recycling collection.
Before you start
- You have a commercial waste and recycling contract with us
- Your bins were available by 6am on your collection day
- You know the correct collection day
- Your waste or recycling was at the agreed pick-up location
You will need
- Your contract account number
What happens next
Your waste should be collected within one working day.
Contact us if you have an on-going problem with collections at your property.
Medium - This form usually takes a few minutes to complete
Updated: 14 July 2023