Visit the Customer Centre
Civic Centre, 44 York Street, Twickenham TW1 3BZ
You need to make an appointment to visit in person.
Appointments are only available via phone if we are unable to resolve your enquiry.
We deal with appointments for:
- Accessible Transport Unit (Blue badge)
- Council Tax
- Housing Benefit
- Housing services
- Parking permits
- Registration services
Arriving for your appointment
If you have an appointment please press the intercom button for access to the reception.
Dropping off documents
If dropping off documents, you can use the post box at the main entrance. This includes Council Tax and Benefit proofs.
Up to: Contact the Council
Updated: 26 January 2023