Contact Housing
We provide a range of services to improve housing standards, maintain independence and resolve customers housing problems.
Housing Information and Advice Team
The Housing Information and Advice Team deal with:
- Preventing homelessness
- Housing advice and options
- Applications for emergency and longer-term accommodation
- Safety First Scheme
- Richmond Housing Register
- Low cost home ownership
- Supported housing
- Tenant mobility schemes
Telephone: 020 8891 7409
Email: housingadvice@richmond.gov.uk
Find out contact times
Home Improvement Agency
The Home Improvement Agency (HIA) deals with:
- Home adaptations
- Home repairs
- Energy efficiency
Telephone: 0208 891 7436
Email: hia@richmond.gov.uk
Private Sector Housing Team
The Private Sector Housing Team deal with:
- Poor housing conditions
- Houses in Multiple Occupation
Telephone: 0208 545 3025
Email: privatehousing@merton.gov.uk
Resettlement Service
The Resettlement Service deal with:
- Moving vulnerable clients
- Help with benefits and applications
- Emotional support
Telephone: 020 8487 5064
Up to: Housing
Updated: 03 April 2023
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